What are the responsibilities and job description for the Secretary/Receptionist position at BFA?
Job Overview
We are seeking a dynamic and organized Secretary/Receptionist to be the welcoming face and efficient coordinator of our office. This vital role involves managing front desk operations, providing exceptional customer service, and supporting administrative functions to ensure smooth daily operations. The ideal candidate will be energetic, detail-oriented, and possess strong communication skills, including bilingual abilities, to serve diverse clients and visitors effectively. Join us to contribute to a professional environment where your organizational talents and positive attitude make a real difference!
Responsibilities
- Greet visitors, clients, and vendors with professionalism and warmth, ensuring a positive first impression.
- Answer multi-line phone systems promptly, using proper phone etiquette, and direct calls appropriately.
- Manage front desk activities including mail distribution, appointment scheduling, and maintaining visitor logs.
- Perform clerical tasks such as data entry, word processing, proofreading documents, and maintaining accurate records.
- Support office management by organizing files, managing calendars, and coordinating meetings or appointments.
- Provide excellent customer support by addressing inquiries efficiently and communicating clearly with clients.
- Assist with administrative duties such as preparing reports, handling correspondence, and supporting personal assistant tasks as needed.
Experience
- Prior office experience or administrative support roles demonstrating strong organizational skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and computer literacy for various clerical tasks.
- Experience with front desk operations including multi-line phone systems and phone reception duties.
- Bilingual abilities are highly valued to communicate effectively with diverse clientele.
- Demonstrated excellent time management skills with the ability to prioritize tasks efficiently.
- Strong interpersonal skills for client communication and customer service excellence.
- Personal assistant experience or office management background is a plus for supporting broader administrative functions.
Join our team to be an essential part of a vibrant office environment where your skills in organization, communication, and customer service will shine! We value energetic professionals eager to contribute their talents in a fast-paced setting while providing outstanding support to our team and visitors alike.
Pay: $23.11 - $27.83 per hour
Benefits:
- Flexible schedule
Work Location: In person
Salary : $23 - $28