What are the responsibilities and job description for the Customer Success Manager position at Betts Recruiting?
About The Company
Our client is hiring an entry level Customer Success Manager who will be at the heart of the business delivering the best possible experience to their customers.
They're building the world's most powerful measurement solution for online retail. For over 10 years, they've been pioneering privacy-safe, full-funnel marketing measurement, empowering all teams to make smarter decisions.
Responsibilities
- Help onboard customers, support them day-to-day, and run basic training and check-ins
- Track how accounts are doing, flag issues early, help spot growth opportunities
- Build relationships with clients to keep them happy and successful
- Measured by: Retention, Adoption, NPS
Qualifications
- Recent grad with strong internship experience
- Nice to have: Exposure to analytics, e-commerce, retail tech, or SaaS