What are the responsibilities and job description for the Dental Administrator position at Betances Health Center?
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Administrative:
- Manage day-to-day operations of dental office, direct staff assignments and activities in accordance with office policies and applicable laws. Collaborate with Operations, Medical, Finance, Purchasing, Maintenance/Facilities.
- Manage and monitor patient flow; manage and direct staff assignments and activities
- Orient and train new staff.
- Provide support to Dental Director for problem solving to address issues relating to patient safety, care and service.
- Provide back up for Dental PCR to schedule appointments, other office responsibilities.
- Represent Dental department in meetings and committees as needed or assigned.
- Effectively work with all providers, staff, other departments, the community and leadership.
Dental Program:
- Acts as SuperUser for eCW and provide support to Dental Team.
- Utilize dashboard reports to monitor patient satisfaction, no-shows, walk-outs, etc., and develop correction plans.
- Provide non-clinical in-service training.
- Ensure compliance with applicable regulatory guidelines and established agency and departmental objectives, quality assurance program, safety and infection control standards.
- Work with Dental Director to identify and drive quality and performance improvement initiatives and implement new initiatives and programs.