What are the responsibilities and job description for the Patient Navigator position at Betances Health Center?
Brief Description
The Peer / Patient Navigator works with the HIV/AIDS population, provides ongoing navigation and support, and provides linkages to needed services. This position can play a significant role in improving health outcomes, especially for patients living with complex chronic health or behavioral health conditions.
Requirements
KNOWLEDGE, EDUCATION, SKILLS, AND ABILITIES REQUIRED:
PRINCIPAL DUTIES AND RESPONSIBILITIES:
The Peer / Patient Navigator works with the HIV/AIDS population, provides ongoing navigation and support, and provides linkages to needed services. This position can play a significant role in improving health outcomes, especially for patients living with complex chronic health or behavioral health conditions.
Requirements
KNOWLEDGE, EDUCATION, SKILLS, AND ABILITIES REQUIRED:
- Experience working with the HIV/AIDS population
- Peer Certification is required and can be completed while working in this program
- Self-disciplined: reliable and demonstrably responsible
- Articulate in presenting ideas and opinions
- Supportive and demonstrably empathic in his relations to peers
- Stable and drug-free
- Exhibiting dialogical evidence of having dealt with issues of HIV infection and/or drug abuse
- Proficiency in English and/or Spanish, both written and spoken language
- Commitment to providing quality health care services to all
- Demonstrated commitment to working with patients and staff from a wide range of ethnic, economic, cultural, and social background
- Excellent communication skills
- Professional demenor
- Excellent organizational skills
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Provide home and field-based services, including health education and other healthcare and social service encounters as required
- Maintains patient/family confidentiality
- Maintains close collaboration with HIV TEAM
- Provides accompaniment to routine primary care appointments and other healthcare and social service encounters as deemed appropriate by Case Managers/Care Coordinators
- Participates in-group counseling
- Participates in in-reach and out-reach activities to include telephone calls, home visits and collaboration with Betances Health Center staff and other outside agency.
- Provides home and field-based services
- Health education counseling
- Provides Direct Observed Therapy (DOT) and education on treatment adherence
- Participates in planning/assessment activities
- Provides ongoing navigation and support including assistance with insurance and other entitlements
- Provides appointment reminders and linkages to medical and social services
- Provides feedback to the Care Team based on his/her field observations
- Peers/Patient Navigators will participate in CQI activities