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Counselor Assistant of GACC

BestSelf Behavioral Health
Buffalo, NY Full Time
POSTED ON 9/27/2026
AVAILABLE BEFORE 11/25/2026

FLSA Status: Non-Exempt

Pay Rate: $18.00



SUMMARY OF DUTIES

Responsible for supporting counseling staff in the Certified Community Behavioral Health Clinic. Will provide supporting duties including requesting and organizing clinical/medical records, completing supportive documents for counseling staff, providing support to counselors as needed.

RESPONSIBILITIES

  • Assists in coordinating communication regarding care between clinical team, prescribers, and nursing staff
  • Monitoring and contacting clients, to include those identified as high risk, with no recent contact or no next appointment scheduled
  • Reaching out to collaterals and outside providers (PCP, insurance companies, inpatient, and detox facilities) involved in client care to request information
  • Assists counselors in obtaining resources needed for group and individual sessions
  • Obtains toxicology and lab reports for counselors
  • Helps to complete court reports, completion of paperwork and other clinical data needed
  • Coordinates and schedules necessary appointments
  • Prepare/Stage documentation such as discharges, for counselors to complete
  • Schedule and assigned duties are subject to change based on the needs of the program and the clients we serve.
  • Performs all other duties as assigned.

QUALIFICATIONS

  • High School Diploma or GED
  • Some knowledge/experience with coordinating and collaborating between multiple person(s) or entities
  • Ability and flexibility to learn and execute new tasks and processes
  • Ability to ask for support and/or clarification when needed
  • Great organization, problem-solving and time management skills
  • Able to thrive in fast-paced environments
  • BIPOC and Bilingual English/Spanish, Arabic, or other language strongly encouraged to apply.

Some things you can look forward to:

  • Welcoming, team environment, that inspires you to thrive and be your BestSelf!
  • Rewarding work experience!
  • Generous paid time off
  • Flexible schedule
  • Various student loan forgiveness programs
  • Multiple and diverse health insurance options
  • Many other unique lifestyle & personal insurance options
  • Tuition reimbursement
  • CASAC certification tuition support
  • Professional license/certification renewal reimbursement
  • Defensive driving course reimbursement (if required for position)
  • Career growth and advancement opportunities
  • We look forward to telling you more!


BestSelf Behavioral Health considers all applicants for all positions without regard to race, religion, creed, gender, national origin, age, disability , marital or veteran status, sexual orientation, or any other legally-protected status.  Please note, applicants must be legally authorized to work in the United States. The agency is unable to provide visa sponsorship or work authorization for this position.

Salary : $18

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