What are the responsibilities and job description for the Room Attendant/Laundry Attendant position at Best Western Plus?
**Job Title: Room Attendant/Laundry Attendant**
**Location:** Secaucus, NJ
**Company:** Best Western Plus Secaucus
**Position Type:** Full-Time
**Job Summary:**
We are seeking a diligent and detail-oriented Room Attendant to join our housekeeping team at Best Western Plus. The ideal candidate will be responsible for maintaining cleanliness and organization in guest rooms and public areas, ensuring a welcoming environment for our guests. As a Room Attendant, you will play a vital role in enhancing the guest experience by ensuring all accommodations meet our high standards of cleanliness and comfort.
**Key Responsibilities:**
- Clean and sanitize guest rooms, including bathrooms, linens, furniture, and floors, according to established hotel standards.
- Restock and replenish amenities, linens, and toiletries as necessary.
- Report any maintenance issues or damages to management promptly.
- Ensure all rooms are well-kept, visually appealing, and ready for guests.
- Respond to guest requests and inquiries professionally and in a timely manner.
- Maintain inventory of cleaning supplies and notify management when reordering is needed.
- Follow all safety and health guidelines, ensuring compliance with company policies.
- Assist with cleaning and maintaining public areas, including lobbies, hallways, and recreational facilities.
- Collaborate with team members to ensure efficient operations and excellent guest satisfaction.
- Attend training sessions and staff meetings as scheduled.
**Qualifications:**
- High school diploma or equivalent preferred.
- Previous housekeeping experience, preferably in a hotel environment, is a plus.
- Strong attention to detail and a proactive approach to problem-solving.
- Ability to handle multiple tasks and work efficiently in a fast-paced environment.
- Excellent communication and customer service skills.
- Physical stamina to perform repetitive tasks, including lifting, bending, and standing for long periods.
- Flexibility to work varying shifts, including weekends and holidays.
**What We Offer:**
- Competitive pay and benefits package.
- Opportunities for career advancement within the company.
- A supportive and positive work environment.
- Employee discounts on services and accommodations.
