Residential Administrative Assistant

Benhaven is currently looking to hire a residential administrative assistant. This role would report to the Residential Division Director

Schedule: Full-time (35 Hours) Monday-Friday

Purpose of Position:

The purpose of this position is to support the Residential Division through improved organization, communication, operational coordination, and compliance tracking. This role will strengthen division-wide efficiency and reinforce the delivery of quality services to the people supported by Benhaven.

The Residential Administrative Assistant provides administrative and operational support to the Residential Division Director and the Residential Division. This position assists with communication, coordination, documentation tracking, compliance systems, and daily operational support across Residential Services, Nursing, Quality Assurance, Clinical, and Day Program departments.

The ideal candidate is organized, professional, detail-oriented, and able to manage multiple responsibilities in a fast-paced human services environment while maintaining confidentiality and professionalism.

Responsibilities:

The following duties are assigned to this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

• Provide direct administrative support to the Residential Division Director
• Assist with communication and coordination between Residential Managers, Nursing, Quality Assurance, Clinical, and Day Program teams
• Support the Nursing Department with tracking systems, communication, and documentation needs
• Assist the Residential Behaviorist and Clinical team with administrative coordination as needed
• Assist Quality Assurance with audits, compliance tracking, documentation review, and follow-up
• Assist in the coordination and meeting of the required DDS policy/Regulations/Procedures/HCBS Waiver
• Maintain organized records, spreadsheets, reports, shared drive systems, and tracking tools
• Assist with Therap-related tracking, reporting, and organization of documentation
• Coordinate meeting scheduling, agendas, minutes, and follow-up action items
• Assist with onboarding coordination, training tracking, and staff communication in collaboration with the Business Office
• Monitor deadlines related to documentation, compliance requirements, physician orders, trainings, audits, and reporting
• Support division-wide projects, committees, and operational initiatives
• Maintain professionalism, confidentiality, and effective communication with staff, families, outside providers, and state agencies
• Perform other related duties as assigned by the Residential Division Director

Requirements:

• High school diploma or equivalent required
• Valid driver’s license required
• Minimum of one to three years of administrative, healthcare, or human services experience preferred
• DDS knowledge/experience preferred

Employee Incentives:

• Anthem Medical & Dental Insurance
• Long-term Disability (employer paid)
• Term-Life Insurance (employer paid)
• Voluntary Life
• Generous PTO
• EAP (Employee Assistance Program)
• Employee Discounts (Tickets-At-Work, Verizon, Alliance college discounts, etc.)
• Employee Referral Program
• Mutual of America 403b, 403 Roth & 401a
• Professional Development
• Tuition Reimbursement

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch; talk and hear.

Requires good hand-eye coordination, arm, hand, and finger dexterity, including the ability to grasp, and visual acuity to use a keyboard, operate equipment, and read application information.

Benhaven, Inc. is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Benhaven will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.