What are the responsibilities and job description for the Account Manager position at Belt Power, LLC?
Description
Power Industry. Building Relationships. Delivering Solutions.
At Belt Power LLC, we don’t just move products—we keep our customers’ operations moving. As a full-service distributor and fabricator of conveyor system solutions, we support the processing, manufacturing, and material handling industries with high-quality components, local service expertise, and responsiveness our customers trust.
We’re looking for a driven, detail-oriented Account Manager who thrives in a fast-paced environment, enjoys solving customer challenges, and takes pride in delivering an exceptional customer experience from quote to invoice.
What You'll Do
As an Account Manager, you are a point of contact for our customers, ensuring accuracy, responsiveness, and follow-through at every stage of the order process.
Customer Experience & Relationship Management
What you bring
At Belt Power, you’ll be part of a company that values relationships, integrity, teamwork, and continuous improvement. If you enjoy being the trusted go-to person for customers and want a role where your attention to detail and customer focus truly matter—we’d love to hear from you.
Apply today and help keep the industry moving.
Power Industry. Building Relationships. Delivering Solutions.
At Belt Power LLC, we don’t just move products—we keep our customers’ operations moving. As a full-service distributor and fabricator of conveyor system solutions, we support the processing, manufacturing, and material handling industries with high-quality components, local service expertise, and responsiveness our customers trust.
We’re looking for a driven, detail-oriented Account Manager who thrives in a fast-paced environment, enjoys solving customer challenges, and takes pride in delivering an exceptional customer experience from quote to invoice.
What You'll Do
As an Account Manager, you are a point of contact for our customers, ensuring accuracy, responsiveness, and follow-through at every stage of the order process.
Customer Experience & Relationship Management
- Serve as the customer contact from initial quote through order completion.
- Build and maintain strong relationships with customers, vendors, and internal partners
- Respond to customer requests with urgency and professionalism
- Ensure customer expectations are met—or exceeded—on every interaction
- Accurately process quotes, sales orders, returns, and purchasing transactions through our ERP system
- Coordinate closely with outside sales representatives to support customer needs and opportunities
- Review open order reports daily and proactively resolve issues
- Estimate delivery dates based on production and logistics schedules
- Stay current on new products, inventory availability, market conditions, and industry trends
- Work cross-functionally with sales, operations, and accounting teams
- Provide accurate customer data to Accounts Receivable
- Maintain CRM activity, calendars, and multiple customer engagement platforms
- Represent Belt Power professionally at all times
What you bring
- Strong organization and prioritization skills
- Excellent attention to detail and follow-through
- Clear, professional written and verbal communication
- Solid math, computer, and problem-solving skills
- Proficiency in Microsoft Office (Outlook, Excel, Word)
- Ability to manage multiple priorities in a fast-paced environment
- A team-oriented mindset with a customer-first approach
- In-office clerical setting using standard office equipment
- Primarily sedentary role with occasional lifting up to 25 pounds
- Ability to bend, stand, and access files as needed
- Full-time, in-office position
- Monday–Friday work schedule
- Occasional overtime and weekend work may be required
- Some travel may be required for business development, customer sites, installs, or training
At Belt Power, you’ll be part of a company that values relationships, integrity, teamwork, and continuous improvement. If you enjoy being the trusted go-to person for customers and want a role where your attention to detail and customer focus truly matter—we’d love to hear from you.
Apply today and help keep the industry moving.