What are the responsibilities and job description for the Leasing Consultant position at Bellaire Multifamily Management?
Company
Bellaire Multifamily is a dynamic and fast-growing property management company focused on operational excellence, resident satisfaction, and team development. We specialize in managing Class B and Class C multifamily communities, where we bring value through hands-on leadership, tailored service, and strategic reinvestment. We offer competitive compensation, training and development opportunities, and a supportive work environment that empowers employees to succeed.
Position Overview
As a Leasing Consultant, you’ll be at the heart of creating an exceptional experience for both prospective and current residents. This role combines sales, customer service, and property presentation in a fast-paced and rewarding environment. You'll help drive leasing success, support resident satisfaction efforts, and be an integral part of a high-performing on-site team.
Key Responsibilities
Leasing & Marketing
Bellaire Multifamily is a dynamic and fast-growing property management company focused on operational excellence, resident satisfaction, and team development. We specialize in managing Class B and Class C multifamily communities, where we bring value through hands-on leadership, tailored service, and strategic reinvestment. We offer competitive compensation, training and development opportunities, and a supportive work environment that empowers employees to succeed.
Position Overview
As a Leasing Consultant, you’ll be at the heart of creating an exceptional experience for both prospective and current residents. This role combines sales, customer service, and property presentation in a fast-paced and rewarding environment. You'll help drive leasing success, support resident satisfaction efforts, and be an integral part of a high-performing on-site team.
Key Responsibilities
Leasing & Marketing
- Show and lease apartments to prospective residents, making them feel welcome and at home from the start.
- Follow up with all prospects within 24 hours to maintain strong engagement.
- Maintain accurate traffic logs and generate leasing reports to support community goals.
- Process applications and assist applicants with questions in accordance with company guidelines.
- Keep online listings and social media posts fresh and up to date.
- Support community events and prepare thoughtful move-in gifts.
- Review rental rates and make recommendations for specials or concessions.
- Collaborate with locators and outside agencies to drive traffic.
- Provide prompt, friendly, and professional service to all residents and guests.
- Assist with preparing renewal leases and supporting resident satisfaction efforts.
- Handle incoming calls and emails with professionalism and a helpful attitude.
- Enter service requests and ensure timely follow-up with residents.
- Support the Assistant Property Manager with rent collection and invoice entry when needed.
- Inspect model and tour apartments daily to ensure a polished and welcoming appearance.
- Monitor curb appeal and recommend improvements to keep the property looking its best.
- Participate in posting and monitoring signage and marketing materials.
- Offer ideas and help execute resident events and marketing campaigns including flyers, signage, and social media posts.
- 1 years of leasing, sales, or customer service experience.
- Strong communication and interpersonal skills.
- High school diploma or equivalent required; college degree preferred.
- Proficiency in Microsoft Office; experience with RealPage or similar property management software is a plus.
- Flexibility to work weekends and extended hours as needed.
- Ability to walk the property and climb stairs during tours.
- Sales-minded and driven to meet leasing goals.
- Committed to delivering excellent customer service.
- Highly organized with great attention to follow-up.
- Professional in appearance and communication.
- Collaborative team player with a can-do attitude.
- Must be able to walk the property daily, including stairs and outdoor areas.
- Ability to lift up to 25 lbs occasionally.
- Weekend availability required based on leasing traffic and events.