What are the responsibilities and job description for the Showroom Coordinator position at Behind the Design?
About the Company
We’re a window treatment firm that takes pride in delivering high-quality products and exceptional installation experiences. Our team values professionalism, teamwork, and continuous improvement, and we’re looking for someone who shares those values.
Location: Peachtree City, GA 30269 | On-Site, Full-Time
What You’ll Get
- Projected earnings in Year 1: $52-67k
- $22-$27/hr or equivalent base salary performance-based bonuses
- Health, vision, and dental insurance.
- 401(k) with 3.5% match (vesting at 2 years).
- Paid Time Off: 2 weeks annually after 90 days.
- 6 paid holidays, plus additional time off around Christmas and Black Friday.
- Schedule: Monday–Friday, 9:00 AM–5:00 PM; occasional Saturday flexibility needed for customer appointments
- Professional development and training
- Supportive, collaborative team culture
- Opportunity to grow within a respected and creative company
What You’ll Do
Daily:
- Keep the showroom organized, clean, and safe, ensuring displays and sample books are updated and functional.
- Greet clients, answer phone calls and emails, and provide information about products and services.
- Provide excellent customer service while approaching client conversations with a consultative approach
- Convert incoming inquiries into qualified appointments for the sales team.
- Manage CRM data entry, ensuring client information and project details are current and accurate.
- Process and track service requests, repairs, and parts orders.
- Order fabric memos and samples as needed.
- Confirm next-day installations and assist with scheduling when necessary.
- Support project managers with administrative and client-facing tasks.
Weekly:
- Review showroom maintenance and address display or cleanliness needs.
- Prepare for and attend production meetings with the operations team.
Monthly / Quarterly:
- Manage showroom and office supplies, vendor accounts, and sample book inventory.
- Schedule vendor meetings and maintain records of accounts.
- Participate in quarterly team meetings and training sessions.
Who You Are
- Proficient in Microsoft/Google Office Suite (Word, Excel), Adobe Suite, or CRM software
- Minimum typing speed of 50 WPM
- Strong verbal and written communication skills
- Excellent organization, time management, and problem-solving abilities
- Detail-oriented with a polished, professional demeanor
- Experience in customer service, retail management, or operations (experience in interior design or window treatments a plus)
Ready to join a team where organization meets design excellence?
If you're organized, personable, and detail-oriented and love to work with customers, this is the role for you! .Apply today to become a key part of Premier Blinds and Designs’ operations team.
#IND2
Salary : $52,000 - $67,000