Workers Comp Specialist

What We Offer

• Supportive leadership within a mission-driven behavioral health organization
• A collaborative corporate HR team committed to employee well-being and compliance
• Ongoing training and professional development in workers’ compensation and OSHA regulations
• Career growth and advancement opportunities within a growing behavioral health network
• Generous PTO and paid holidays
• Health, dental, and vision insurance
• 403(b) retirement plan with employer match
• Work/life balance supported through structured schedules and clear expectations
  
  

Key Responsibilities

• Monitor, coordinate, and process workers’ compensation claims, ensuring timely and accurate submission of required documentation to BHN’s insurance carrier.
• Maintain ongoing communication with injured employees and program leadership throughout the duration of the employee’s absence.
• Collect, track, and securely store medical documentation following each appointment, including work status, restrictions, accommodations, and time out of work.
• Ensure proper payment of the remainder of the first day of injury and provide clear guidance regarding payment of the first five days out of work.
• Maintain a comprehensive spreadsheet of all workers’ compensation-related invoices and process invoices for payment by the Fiscal Department.
• Coordinate with employees to obtain documentation requested by BHN’s workers’ compensation insurance provider.
• Ensure the Benefits Team is notified when an employee on workers’ compensation has missed four scheduled shifts so leave-of-absence information can be provided per policy.
• Serve as a liaison between employees, program leadership, medical providers, third-party administrators, and insurance carriers.
• Develop, implement, and support return-to-work plans, including identifying temporary light-duty assignments when current positions cannot accommodate restrictions.
• Maintain an active list of BHN-approved urgent care locations for employee injury referrals.
• Maintain organized electronic injury files, including claims correspondence, medical records, and OSHA-related documentation.
• Maintain and update OSHA 300 logs and complete OSHA 301 forms in accordance with OSHA 29 CFR Part 1904.
• Prepare and distribute annual OSHA 300A postings and Massachusetts Industrial Accidents Notices within required timelines.
• Report OSHA recordkeeping data to the Bureau of Labor Statistics and submit required 300A data to OSHA annually.
• Review and triage incident reports within the ICI database for accuracy and clarity.
• Support the Corporate Incidents and Investigations Supervisor in screening incident reports using BHN’s risk determination matrix.
  
  

Who You Are

• High School Diploma or GED required; Associate degree preferred.
• Minimum of three years of experience processing workers’ compensation claims or related experience preferred.
• Working knowledge of OSHA Recordkeeping Regulations (29 CFR Part 1904).
• Basic knowledge of Massachusetts workers’ compensation laws and regulations, including MA 452 CMR and M.G.L. Chapter 152.
• Advanced computer proficiency with the ability to manage databases and generate reports.
• Strong organizational skills with excellent attention to detail.
• Ability to work independently and manage multiple priorities in a time-sensitive environment.
• Excellent verbal and written communication skills.
• Demonstrated professionalism and strong customer service skills when working with employees and external partners.
• Ability to maintain confidentiality of sensitive and protected information.
  
  

About BHN

Behavioral Health Network has been serving the Western Massachusetts community since 1938. Our mission-driven work supports children, adults, and families through innovative and compassionate behavioral health and human services. From outpatient therapy and crisis services to recovery services and community-based supports, BHN is a leader in the field—committed to trauma-informed, culturally responsive, and person-centered care.

Hourly Rate- $21.50

Apply Today

If you are detail-oriented, knowledgeable in workers’ compensation and OSHA compliance, and passionate about supporting employee well-being, we encourage you to apply.

Please send your resume to Jennifer.cuffy-ramos@bhninc.org apply online at www.bhnworks.org or click “Apply for Job” to join our team.