What are the responsibilities and job description for the Care Coordinator II position at Behavioral Health Network, Inc (BHN)?
What You’ll Do
As a Care Coordinator II, you will guide families through the Wraparound process, ensuring each child/youth receives the individualized care and support they need.
Key Responsibilities
Since 1938, Behavioral Health Network has been dedicated to providing high-quality, affordable, and culturally appropriate behavioral health care across Western Massachusetts. As one of Massachusetts’ Top 10 Employers, we prioritize compassion, empowerment, and respect in
Pay: $56,513-$68,494
Shift: Mon-Fri 8am-8pm (Flex)
How To Apply
If you’re ready to make a meaningful impact as part of a dedicated and compassionate team, we’d love to hear from you.
Click "Apply for Job" below or visit www.bhnworks.org to apply.
As a Care Coordinator II, you will guide families through the Wraparound process, ensuring each child/youth receives the individualized care and support they need.
Key Responsibilities
- Provide high-quality Wraparound services for children/youth and families.
- Conduct comprehensive assessments, including CANS, CRAFFT (12 ), diagnostic assessments, and Serious Emotional Disturbance determinations.
- Convene and facilitate Care Planning Team (CPT) meetings to develop and update Individualized Care Plans (ICP).
- Maintain consistent communication with youth, families, and care teams to identify strengths, needs, and effective strategies.
- Support youth and family participation in goal setting and implementation.
- Identify and connect families with medically necessary services.
- Collaborate with state agencies, schools, healthcare providers, and community resources.
- Develop transition plans when goals are met.
- Obtain insurance authorizations as required by Managed Care Entities.
- Maintain service productivity and caseload expectations.
- Ensure timely documentation and completion of Risk Management/Safety Plans.
- Professional Growth: Opportunities for training and career advancement within BHN’s growing network.
- Supportive Team Environment: Work alongside dedicated behavioral health professionals in a collaborative setting.
- Award-Winning Workplace: Ranked as the 10th Best Employer in Massachusetts by The Boston Globe.
- Diverse Workplace: Bilingual candidates and individuals from diverse backgrounds are strongly encouraged to apply.
- Master’s Degree in a Human Services-related field (license-eligible).
- CANS-MA certification (required).
- Knowledge of mental illness/SED in children/adolescents and treatment techniques.
- Familiarity with internet, word processing, and email systems.
- Experience navigating child/family-serving systems (preferred).
- Knowledge of community resources (preferred).
- Experience facilitating meetings or groups (preferred).
- Demonstrated cultural competence and ability to work with diverse populations.
- Strong organizational, communication, and facilitation skills
Since 1938, Behavioral Health Network has been dedicated to providing high-quality, affordable, and culturally appropriate behavioral health care across Western Massachusetts. As one of Massachusetts’ Top 10 Employers, we prioritize compassion, empowerment, and respect in
Pay: $56,513-$68,494
Shift: Mon-Fri 8am-8pm (Flex)
How To Apply
If you’re ready to make a meaningful impact as part of a dedicated and compassionate team, we’d love to hear from you.
Click "Apply for Job" below or visit www.bhnworks.org to apply.
Salary : $56,513 - $68,494
