Global Social Media Coordinator

As a Global Social Coordinator, you will work with the Player Community team to uphold best practices, including player-first communication standards, support social media operational and admin efforts, roll-out projects, and coordinate with our regional social media teams to execute campaigns across various Mobile games. You'll uphold the social media ecosystem, managing thoughtful content across multiple platforms.

You have experience building community through social media and implementing various social tactics. You'll help support organizational goals, develop player-focused content, and support our international social teams to ensure content is localized and relevant to players in every region.

The Global Social Media Coordinator will report to the Global Head of Social Strategy on the Player Community team.

Responsibilities:

• Help execute of social media content and channel strategy for various Mobile Games
• Lead social media operations and admin functions, including access to channels and software tools, new staff onboarding, and best practices documentation
• Support social strategists with project organization, field international and cross-functional requests, oversee management of intake processes and policies
• Help build a connection with existing players and potential new players, both with organic and paid strategies
• Monitor and escalate social media discussions and platform issues
• Help build a connection with existing players and potential new players, both with organic and paid strategies

Required Qualifications:

• 1 years' experience working in online communities social media, digital marketing, or equivalent
• Familiarity with social media reporting and using tools such as Hootsuite, Talkwalker, Sprinklr, Spiketrap and Sprout Social.
• Experience with social media services around the world and have developed strategies unique to each (Twitter/X, Instagram, Facebook, TikTok, Threads, WhatsApp, Reddit, YouTube, Discord, and Twitch)

Desired Qualifications:

• Familiarity with Mobile Games’ IP and audiences
• Familiarity with MOBAs, strategy games, and/or mobile gaming

For this role, you'll find success through craft expertise, a collaborative spirit, and creating strategies that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about the experiences of players, this could be the role for you!

It’s our policy to provide equal employment opportunity for all applicants and employees of Bee Talent Solutions. The Company makes reasonable accommodations for handicapped and disabled employees and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law.

We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including, but not limited to, the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.

Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:

• Safeguarding confidential and sensitive data while employed by us and while on assignment at a customer of ours
• Communication with others, including employees and third parties such as vendors, customers (including their employees), and/or players, including minors
• Accessing our or our customer’s assets, secure digital systems, and networks
• Ensuring a safe interactive environment for players, employees, and temporary workers

These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization and within the organization of any customer to whom you may be assigned while employed by us. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.