What are the responsibilities and job description for the Guest Service Associate position at beBee Careers?
Job Summary
We are looking for a highly motivated and detail-oriented Front Desk Agent to join our team. As a key member of our front office staff, you will be responsible for providing exceptional customer service, handling guest inquiries, and ensuring a seamless stay experience.
About the Role:
- Greet and register guests in a friendly and efficient manner
- Provide accurate information about hotel services, facilities, and amenities
- Handle guest requests and resolve issues in a professional and courteous manner
- Maintain high standards of personal appearance and grooming
Key Responsibilities:
- Answer guest inquiries and respond to requests in a timely manner
- Ensure that all guest rooms are clean and ready for occupancy
- Process payments and handle cash transactions accurately
- Work effectively as part of a team to ensure excellent guest service
Requirements:
- High School diploma or equivalent required
- Experience in a hotel or related field preferred
- Possess a positive and upbeat personality with excellent communication skills
- Able to work well under pressure and multitask effectively
Benefits:
- Competitive hourly rate: $16.00 - $21.52 per hour
- Medical, dental, and vision coverage
- Short-term and long-term disability income
- Term life and AD&D insurance
- Paid time off
- Employee assistance program
- 401(k) retirement plan
Salary : $16 - $22
