What are the responsibilities and job description for the Electrical Service Technician position at beBee Careers?
About the Role
We are seeking a skilled Field Service Representative to join our team. In this role, you will play a critical part in ensuring the smooth operation of our customers' power distribution and critical power infrastructure.
As a Field Service Representative, you will be responsible for performing assembly, startup, diagnostic, repair, and preventive maintenance on both company-manufactured and third-party equipment in various dynamic environments. You will work closely with customers, team members, and third-party partners to resolve issues and provide exceptional customer service.
This is an exciting opportunity for someone who is passionate about electrical-related disciplines and has a strong commitment to safety and customer satisfaction.
Your Responsibilities
- Perform assembly, startup, diagnostic, repair, and preventive maintenance on equipment
- Work with customers to identify and resolve issues
- Collaborate with team members and third-party partners to ensure seamless execution of projects
- Provide exceptional customer service and support
- Identify hazards present in the work area and report all safety matters, incidents, near misses, to management or safety representative
Requirements
- Associate's degree, trade/vocational certification, Military training or similar experience in electrical-related disciplines
- Ability to read blueprints/schematics
- Thorough understanding of principles of AC and DC power, various AC and DC supply circuit components
- 2 years of field service repair and customer service with UPS (Uninterruptible power supply) systems, power distribution and switchgear, seamless automatic transfer switches (ATS), power distribution units, electrical, electro-mechanical or electronics related equipment
- Safe driving and vehicle operations skills
- Skilled at utilizing test and diagnostic equipment
- Ability to write service reports, correspondence, procedures, effectively present information and respond to customer questions
