What are the responsibilities and job description for the Customer Service Representative Job position at beBee Careers?
Job Description:
This position plays a critical role in ensuring the success of our retail store by providing excellent customer service, maintaining a clean and organized store environment, and supporting sales efforts.
- Ability to read, write, speak, and understand English, and proficiently follow instructions.
- TIPS Training required prior to position start date.
- Authorization to work in the United States or the ability to obtain the same.
Responsibilities:
Essential Responsibilities
• Compliance: Observes customers and checks identification for age verification, identifying customers who should not be served additional alcohol and monitoring customers to assist in the prevention of open containers leaving the store.
• Customer Excellence: Provides continuous attention to customers' needs, greets, assists, and thanks customers in a prompt, courteous, and friendly manner.
• Operational Excellence: Stocks and rotates department products to ensure freshness and date control, restocks and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.