What are the responsibilities and job description for the Customer Experience Associate position at beBee Careers?
Job Summary
We're seeking a positive and energetic team member to provide exceptional customer experiences. As a key representative of our brand, you will play a vital role in delivering outstanding service, ensuring customer satisfaction, and driving sales growth.
About the Role
This is an exciting opportunity for individuals who are passionate about working in a fast-paced environment, building strong relationships with customers, and being part of a dynamic team. As a customer-facing representative, you will be responsible for providing friendly, approachable, and professional service to every customer, every time.
Main Responsibilities
Key Qualities
Benefits
Important Note
All restaurants have instated health and safety measures in accordance with public health officials' recommendations. If hired, you will be working with a franchisee, not Dunkin' Brands, Inc., or any of their affiliates.
We're seeking a positive and energetic team member to provide exceptional customer experiences. As a key representative of our brand, you will play a vital role in delivering outstanding service, ensuring customer satisfaction, and driving sales growth.
About the Role
This is an exciting opportunity for individuals who are passionate about working in a fast-paced environment, building strong relationships with customers, and being part of a dynamic team. As a customer-facing representative, you will be responsible for providing friendly, approachable, and professional service to every customer, every time.
Main Responsibilities
- Deliver exceptional customer service by greeting customers warmly, answering questions, and resolving issues promptly
- Provide expert knowledge on products and services, making recommendations to drive sales and meet customer needs
- Work collaboratively as part of a high-performing team to achieve sales targets, manage cash handling, and maintain store appearance
- Ensure accurate processing of transactions, handle customer complaints, and escalate issues to management when necessary
Key Qualities
- Excellent communication and interpersonal skills
- Able to work in a fast-paced environment, multitasking and prioritizing tasks effectively
- Friendly and approachable attitude, with a passion for delivering exceptional customer experiences
Benefits
- Competitive compensation package
- Flexible hours that work for you
- Career opportunities within the company
- Paid Time Off and Holidays
- Training and Development opportunities
- Bonuses and incentives
- Healthcare and wellness programs
- Discounts and perks
- A Ready-Made Work Family
Important Note
All restaurants have instated health and safety measures in accordance with public health officials' recommendations. If hired, you will be working with a franchisee, not Dunkin' Brands, Inc., or any of their affiliates.
