What are the responsibilities and job description for the Computer System Support Technician position at beBee Careers?
Our organization seeks a skilled IT professional to fill the position of technical support specialist.
Key Responsibilities:
- Provide technical assistance and support to internal users via various channels
- Analyze and resolve technical issues related to computer systems, software, and hardware
- Maintain accurate documentation of support issues and resolutions
- Evaluate complex issues and refer them to specialized teams or vendors when necessary
Requirements:
- Associate degree in Information Technology, Computer Science, or a related field (or equivalent experience)
- 1–3 years of helpdesk or IT support experience in a corporate environment
- Strong understanding of Windows 10/11, Microsoft Office Suite, and network fundamentals
- Excellent written and verbal communication skills
