What are the responsibilities and job description for the Cloud Engineer position at beBee Careers?
Job Description:
The Cloud Support Engineer will be responsible for diagnosing and mitigating system issues in a 24x7 Microsoft Azure environment.
The ideal candidate will have a strong understanding of core Windows Azure components and tools, as well as experience with troubleshooting system hardware, software, or networking related problems.
The successful candidate will also have excellent communication skills, both orally and in writing, and the ability to translate technical terminology into terms understandable to non-technical employees.
- Troubleshoot system issues using diagnostic tools like netmom, windbg, and custom application tools
- Manage reporting and evidence for proper configuration settings within the environment
- Respond to incident tickets in a 24x7 operational environment to meet SLA objectives
- Perform patching and system updates on cloud servers
- Coordinate the resolution of on-prim systems
- Review system logs to identify and mitigate system issues
