What are the responsibilities and job description for the Client Support Agent position at beBee Careers?
Provide World-Class Customer Service
We are committed to delivering world-class customer service, and we need talented individuals like you to help us achieve this goal. As a Customer Service Representative, you will be responsible for processing customer orders and inquiries in a collaborative call center environment, providing exceptional service to every customer.
About the Role:
Process customer orders and inquiries in a fast-paced call center environment.
Communicate with customers over phone, email, and chat, providing accurate and timely responses.
Assist customers with navigating our website and online ordering system.
Develop expertise on our products and services to provide informed advice to customers.
Key Responsibilities:
Provide exceptional customer service through prompt and professional communication.
Process customer orders and inquiries efficiently and accurately.
Develop strong relationships with customers through regular communication and follow-up.
Participate in ongoing training and development to stay up-to-date on products and services.
We Offer:
A competitive hourly rate and opportunities for growth and advancement.
A comprehensive benefits package, including health insurance and a 401(k) plan.
Multiple bonus programs and paid holidays.
Tuition Assistance Program to support your continuing education.
