Freelance Copywriter

Title: Freelance Copywriter

Onsite Requirements: Hybrid - 4 days onsite in downtown Boston

Start: ASAP

Duration: 2 months

Job Description

Our client is seeking a detail-oriented freelance communications professional with experience in customer communications to help us review and refine outbound messages for our personal auto and home insurance customers.

This role will focus on auditing and improving existing communications. This includes emails, letters, SMS, and policy notices, etc., ensuring they are clear, accurate, & consistent with our brand voice. You will help us improve how, when, and what we communicate to customers across the policyholder journey, from onboarding to renewals and claims.

Responsibilities:

• Review existing customer-facing communications (e.g., policy documents, billing notices, claims updates, non-renewal letters and other assets for accuracy, tone and cadence in the lifecycle
• Provide editorial feedback and recommend rewrites or improvements where appropriate.
• Contribute to a centralized style guide and messaging framework.

Must Haves:

• Solid professional copywriting, content strategy, or editorial experience-ideally in insurance, financial services, or another regulated industry.
• Deep understanding of plain language principles and ability to translate complex topics into customer-friendly language.
• Familiarity with personal lines insurance, especially auto and home policies, documents, policies, documents, and customer lifecycle.
• Exceptional editing and proofreading skills with attention to tone, structure, grammar, and message flow.
• Strong organizational skills and the ability to work independently on multiple reviews at once.
• Experience working with legal/compliance teams and interpreting regulatory guidelines.
  

Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.

California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/

Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.

Company Profile:

Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.

Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com.

Benefits Information:

Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.

We look forward to working with you.

Beacon Hill. Employing the Future™