What are the responsibilities and job description for the Customer Experience Advocate position at Beacon Hill Staffing Group?
CUSTOMER EXPERIENCE ADVOCATE: DETAILS
- Title: Customer Experience Advocate Home Services
- Location: Franklin TN
- Pay Rate: $20/hour
- Type: Contract to hire
- Hours: Schedules between 6am-8pm CT
- Note: Hybrid/Onsite This will be 100% onsite while training. After 2-3 months you will have the opportunity to work from home 2 days a week. 3 openings
REQUIREMENTS:CUSTOMER EXPERIENCE ADVOCATE
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Computer skills (MS Teams, MS Outlook, Internet and Intranet navigation, Web-based platforms.)
Outgoing personality
RESPONSIBILITIES: CUSTOMER EXPERIENCE ADVOCATE
- Ensures all external and internal customers receive a concierge level of customer service
- Serves as a representative of high professionalism to all external customers.
- Engage with high value client to schedule service-calls accurately, and efficiently.
- Must be able to work with minimum supervision and possess strong collaboration and organizational skills with mindfulness to detail.
- Team member should possess good oral and written communications skills, both with co-workers and over the telephone with outside and company associates.
- Position requires use of computers, telephones, and other office equipment.
Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/
Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile:
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com.
Benefits Information:
Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.
We look forward to working with you.
Beacon Hill. Employing the Future™
Salary : $20
