MEDICAL ASSISTANT

About the Role:

The Medical Assistant plays a critical role in supporting healthcare providers by ensuring the smooth operation of clinical and administrative tasks within a medical facility. This position involves direct patient interaction, including preparing patients for examinations, taking vital signs, and assisting with medical procedures such as phlebotomy and specimen collection. The Medical Assistant is responsible for maintaining a clean and sterile environment by properly sterilizing medical instruments and managing specimen processing. Additionally, this role requires effective communication skills to answer phones, schedule appointments, and coordinate with Nurse Practitioners and other healthcare staff. Ultimately, the Medical Assistant contributes to delivering high-quality patient care and enhancing the overall efficiency of the healthcare team.

Minimum Qualifications:

• Completion of an accredited Medical Assistant training program.
• Certification in phlebotomy and experience with blood draws.
• Proficiency in taking and recording vital signs accurately.
• Familiarity with medical instruments and sterilization procedures.
• Strong communication skills and ability to manage phone inquiries professionally.
• BLS certification

Preferred Qualifications:

• Behavioral Health experience a plus 
• Spravato experience a plus
• Bilingual abilities to support diverse patient populations.
• Certification as a Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA).
• Experience working alongside Nurse Practitioners or in a similar clinical setting.
• Knowledge of electronic health record (EHR) systems.
• Additional training in specimen processing and laboratory procedures.

Responsibilities:

• Prepare patients for examination by taking vital signs and recording medical histories.
• Assist healthcare providers, including Nurse Practitioners, during medical examinations and procedures.
• Perform phlebotomy and draw blood samples following proper protocols and safety standards.
• Process and label specimens accurately for laboratory testing.
• Sterilize medical instruments and maintain a clean clinical environment to prevent infection.
• Manage patient scheduling, answer phones, and handle administrative tasks to support office operations.
• Ensure compliance with healthcare regulations and maintain patient confidentiality at all times.

Skills:

The required skills such as Medical Assisting, phlebotomy, and specimen processing are essential for performing clinical duties accurately and safely, ensuring patient comfort and reliable test results. Proficiency with medical instruments and sterilization techniques helps maintain a hygienic environment, reducing the risk of infection. Drawing blood and taking vital signs require precision and attention to detail, which are critical for proper diagnosis and treatment. Effective communication skills, including answering phones and coordinating with Nurse Practitioners, facilitate smooth office operations and enhance patient experience. Preferred skills like familiarity with EHR systems and bilingual communication further improve efficiency and accessibility in daily healthcare delivery.