What are the responsibilities and job description for the Event Planner position at BCforward?
BC Forward is hiring for Event Planner Intermediate at Tampa, FL
Title: Event Planner Intermediate
Location: Tampa, FL 33634
Duration: 6 months (s) Contract
Pay Rate: $28.67/hr. On W2
Description:
- Oversee meetings and events within the designated center, collaborating with internal partners in catering, audio-visual, and facilities to meet and exceed client expectations. Provide personalized, high-touch customer service by meeting and greeting each client daily.
- Handle day-to-day challenges presented by clients, driving towards effective solutions while maintaining a positive client experience.
- Maintain a professional, flexible, and "can-do" attitude, delivering exceptional service at all times.
- Participate in daily operations meetings and weekly reviews to stay informed about events you and the team are planning.
- Execute pre-conference calls/meetings and post-conference calls/meetings when applicable, ensuring all details are managed effectively.
- Manage space issues and escalate unresolved issues to the lead planner or manager as needed.
- Cover essential reception desk functions, including answering telephone calls and returning emails promptly, and greeting clients.
- Master the usage of the EMS (Event Management System) to detail reservations, review incoming requests, and generate accurate reports.
- Serve as a strong communicator, managing correspondence between the planning team and reservation holders throughout the booking process, while providing an outstanding customer service experience.
- Prioritize new meeting room reservations from online booking tools, ensuring timely and accurate processing.
- Deliver high-level service to event organizers, LOBs
Salary : $29