What are the responsibilities and job description for the Pavement Quality & Standards Manager position at BBSI West Valley?
About the CompanyThis organization is a leading provider of asphalt paving, maintenance, and repair services across the Western United States. It specializes in delivering reliable, high-quality pavement solutions for commercial, industrial, and residential clients—from parking lot resurfacing to large-scale infrastructure projects. The team is dedicated to providing exceptional service, lasting results, and a customer-first experience on every job.About the RoleThe company is growing quickly across multiple service lines, including paving, crack seal, seal coat, striping, plumbing, leak detection, and facilities. With rapid growth comes the need for consistency, quality, and predictable execution.The organization is hiring a Quality & Process Improvement Manager to serve as the field-level watchdog for quality, efficiency, and consistency. This person will standardize how work gets done, reduce waste and rework, and help crews deliver excellent results on every job.This is a hands-on, field-heavy role. You will float across divisions, audit performance, and ensure every job meets operational standards. You do not manage crews day to day—you elevate their performance through training, SOPs, and accountability.Key ResponsibilitiesStandardize workflows across all divisions to ensure consistency and predictable execution.Audit job quality in paving, seal coat, crack seal, striping, plumbing, leak detection, and facilities.Catch mistakes early and prevent issues before they reach the customer.Monitor safety compliance and verify crews are following required procedures.Track production rates and identify operational bottlenecks.Reduce rework, callbacks, and wasted labor hours.Develop and maintain SOPs, checklists, and field standards.Train and coach crews on proper methods and “how we do it here.”Support job costing accuracy by monitoring time, labor efficiency, and materials usage.Improve throughput and profitability by driving better execution.What Success Looks LikeJobs are completed right the first time.Execution is consistent across all divisions.Safety and quality standards are followed every time.Labor hours decrease while output increases.Crews know exactly what’s expected and are trained to the standard.You become the owner of: “Do the work right. Own the outcome.”QualificationsRequired: Asphalt, concrete, or utility operations experience.Strong understanding of production rates, tolerances, and industry best practices.Excellent documentation skills—you don’t miss details.Experience building or enforcing SOPs, checklists, or quality systems.Confident trainer and coach; able to teach crews in the field.Understanding of job costing, labor efficiency, and operational metrics.Comfortable holding teams accountable and enforcing high standards.Highly organized, field-driven, and process-oriented.Reporting StructureReports to: Renaissance Leadership / Senior Operations LeadershipWorks closely with: Division Leaders and all field crewsInfluence: HighDirect Reports: NoneFocus: Audit. Score. Improve.Work EnvironmentPrimarily field-based.Travel between job sites daily.Mix of asphalt, pavement maintenance, utilities, and facilities environments.Company DescriptionBBSI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.California Applicants: To see how we protect your data, visit our website at https://www.bbsi.com/privacy-notice-california-applicants.
Salary : $55,000 - $85,000