Territory Route Representative - Milwaukee 4 Day Work Week

At Bay Towel, we treat everyone like family — our team members and our customers. Guided by honesty, trust, and strong relationships, we work together every day to make each other and our customers better.

We’re hiring a Territory Route Representative for our Milwaukee location. If you enjoy building relationships, working independently, and being part of a supportive team, this could be the perfect fit.

Enjoy a consistent 4-day work week (Monday–Thursday or Tuesday–Friday), competitive pay starting at $29/hour, and strong benefits — all while representing a company that values people first.

Come grow with a team that believes in doing the right thing and supporting one another.

The responsibilities would include, but are not limited to the following:

• Operate a Bay Towel truck on an established route to service and support within our existing customer base.
• Manage and grow customer accounts by supporting and communicating additional products and services.
• Deliver and pick up rental goods in the areas of healthcare, food and beverage, and other manufacturing industries.
• Build strong relationships with key decision makers, ensure quality standards, and proactively solve customer concerns.
• Monitor and maintain all merchandise inventory levels by performing routine inventory counts.
• Visit all key contacts on a weekly basis and take extraordinary measures to see business owners and any other individuals who may be involved in agreement negotiations on a quarterly basis.
• Some negotiating of service agreement renewals.
• Effectively handle all routine customer service requests and concerns.
• May need to do some accounts receivable (A/R) collection depending on the customer to keep customer balances current.
• Conduct day-to-day tasks professionally, safely and comply with driving and vehicle regulations.
• Display knowledge of all Bay Towel products and services and conduct oneself in adherence to all applicable Bay Towel policies and procedures.
• Collaborate within the Bay Towel Family daily to work together to make every day better.
• All other duties as assigned.

Physical Demands:

This job is a physical, fast-paced, indoor/outdoor position. Pushing and pulling up to 1,000 lb poly carts.

Position Type/Expected Hours of Work

This is a full-time, non-exempt 40 hours a week position working either Monday-Thursday or Tuesday-Friday four (4) 10 hour days.

Benefits:

• Base pay starts at $29/hour.
• Medical, Dental, and Vision Insurance
• Company Matching 401(k)
• Disability & Life Insurance
• Paid Time Off & Holidays
• Company provided uniforms
• FREE Virtual Health Services
• Paid Weekly
• Opportunity for Annual Pay Increases
• Vehicle Discount Program

Job Qualifications:

• High School Diploma/GED
• Valid Wisconsin Driver's License
• Satisfactory driving record
• WI DOT Physical

Knowledge, Skills, Abilities:

• Ability to demonstrate a strong customer service orientation to provide the Bay Towel Experience.
• Self-motivation and the drive to work in an environment that relies on teamwork to meet goals.
• A positive attitude, along with ambition, organization and motivation.