What are the responsibilities and job description for the Medical office Manager position at Bay Area Advance Gastroenterology Care?
Benefits:
- Bonus based on performance
- Competitive salary
Office Manager – Medical Practice (Carrollwood / Tampa, FL)
Location: Carrollwood, Florida
Practice: Tampa Gut MD (www.tampagutmd.com)
Location: Carrollwood, Florida
Practice: Tampa Gut MD (www.tampagutmd.com)
About Us
Tampa Gut MD is a growing, patient-centered gastroenterology practice committed to delivering high-quality digestive care in a compassionate and efficient environment. As we expand into a new, state-of-the-art facility, we are launching an in-office procedural suite for colonoscopy and endoscopy services.
We are seeking an experienced and motivated Office Manager to lead our team and help guide this exciting next phase of growth.
Position Summary
The Office Manager is responsible for overseeing the daily operations of the practice, managing staff, ensuring an exceptional patient experience, and supporting the successful launch and operation of our in-office procedural services. This is a leadership role requiring strong organizational, communication, and problem-solving skills.
Bilingual (English/Spanish-speaking) candidates are highly preferred to better serve our patient population.
Key Responsibilities
Practice Operations
- Oversee daily front and back office operations
- Ensure efficient patient flow, scheduling, and minimal wait times
- Coordinate workflow design and operational setup in the new facility
- Manage office supplies, equipment, and vendor relationships
Staff Leadership & Development
- Supervise administrative and clinical support staff
- Recruit, hire, onboard, and train team members
- Manage staff schedules, timekeeping, and performance evaluations
- Foster a positive, professional, team-oriented culture
Patient Experience
- Ensure high standards of patient service and satisfaction
- Address and resolve patient concerns or escalations
- Oversee appointment scheduling, reminders, and follow-ups
- Support Spanish-speaking patients (preferred skill)
Revenue Cycle Oversight
- Monitor insurance verification, authorizations, and referrals
- Oversee billing workflows and coordination with billing partners
- Track key metrics including collections, denials, and AR
- Support accurate coding processes for GI procedures
Compliance & Regulatory
- Ensure compliance with HIPAA and other healthcare regulations
- Maintain OSHA and workplace safety standards
- Support accreditation readiness for procedural suite
- Oversee credentialing and documentation standards
Procedural Suite Operations
- Assist with setup and launch of in-office endoscopy services
- Coordinate equipment, staffing, and scheduling for procedures
- Ensure adherence to sterilization and infection control protocols
- Collaborate with physicians, nursing staff, and anesthesia providers
Financial & Business Support
- Assist with budgeting and expense management
- Monitor operational performance and identify efficiencies
- Support practice growth and patient acquisition initiatives
Technology & Systems
- Oversee our EMR system (ECW-eClincalWorks) usage and optimization
- Coordinate IT support and troubleshoot operational issues
Facility & Vendor Management
- Coordinate vendors and contractors for new facility setup
- Manage service contracts (cleaning, waste, maintenance)
- Ensure a clean, compliant, and professional environment
Qualifications
- 3–5 years of medical office management experience required
- Experience in gastroenterology or procedural settings preferred
- Strong understanding of healthcare operations and billing workflows
- Bilingual (English/Spanish) strongly preferred
- Experience with ambulatory or in-office procedures is a plus
- Excellent leadership, organizational, and communication skills
Why Join Us
- Be part of a growing, forward-thinking medical practice
- Play a key role in launching a new procedural facility
- Collaborative and supportive team environment
- Opportunity to make a meaningful impact on patient care
How to Apply
Please submit your resume and a brief cover letter outlining your experience and interest in the role.
We look forward to welcoming a dedicated leader who will help shape the future of Functional & Interventional Gastroenterology.
Salary : $22 - $25