What are the responsibilities and job description for the Manager, Field Reimbursement (West) position at Bausch Health Companies Inc.?
Job Location: Phoenix, Arizona, USA | Bakersfield, California, USA | SanDiego, California, USA | SanFrancisco, California, USA
Job Requisition ID: 15218
Join our global diversified pharmaceutical company enriching lives through our relentless drive to deliver better health outcomes to our patients. We are all in it together to make a difference. Be a part of a culture that doesn't just wait for change but actively creates it—where your skills and values drive our collective progress and impact.
Field Reimbursement managers act as the subject matter experts in compliantly educating healthcare provider (HCP) staff on Customer Support Programs while addressing patient-specific reimbursement and access needs. The FRM builds and maintains professional relationships with key account contacts in an assigned geography. FRMs must work seamlessly and compliantly in coordination with all customer support services, specialty pharmacies, and other field teams while supporting patient access. Field Reimbursement Managers are seen as strong individual contributors displaying leadership skills contributing to business impact with peers and customers. FRMs specific responsibilities include:
Benefits package includes a comprehensive Medical (includes Prescription Drug), Dental, Vision, Flexible Spending Accounts, 401(k) with matching company contribution, discretionary time off, paid sick time, stock purchase plan, tuition reimbursement, parental leave, short-term and long-term disability, life insurance, accidental death & dismemberment insurance, paid holidays, employee referral bonuses and employee discounts.
We are an Equal Opportunity Employer. EOE Disability/Veteran. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates collaboration.
Job Requisition ID: 15218
Join our global diversified pharmaceutical company enriching lives through our relentless drive to deliver better health outcomes to our patients. We are all in it together to make a difference. Be a part of a culture that doesn't just wait for change but actively creates it—where your skills and values drive our collective progress and impact.
Field Reimbursement managers act as the subject matter experts in compliantly educating healthcare provider (HCP) staff on Customer Support Programs while addressing patient-specific reimbursement and access needs. The FRM builds and maintains professional relationships with key account contacts in an assigned geography. FRMs must work seamlessly and compliantly in coordination with all customer support services, specialty pharmacies, and other field teams while supporting patient access. Field Reimbursement Managers are seen as strong individual contributors displaying leadership skills contributing to business impact with peers and customers. FRMs specific responsibilities include:
- Demonstrating working knowledge in commercial and government reimbursement/access, as well as deep payer market expertise in their geographic region
- Compliantly communicating with internal stakeholders, specialty pharmacies, and customer support program personnel to navigate the patient access and reimbursement experience
- Demonstrating strong problem-solving skills related to complex patient access challenges across payers and specialty pharmacies
- Educating HCP staff on prior authorization requirements, coverage status, and payer appeals requirements, processes and timelines
- Training HCP staff on customer support programs for the supported portfolio
- Improving the customer experience by condensing complex issues into simple solutions
- Educating office staff regarding patient financial assistance and alternate funding options for the uninsured and underinsured.
- Leveraging expertise and skills to improve competencies of peers
- Bachelor’s Degree required
- Minimum three years of work experience in any of the following areas:
- Patient Navigation
- Payer
- Reimbursement
- Specialty Pharmacy
- Pharmaceutical Sales
- Excellent computer skills, including knowledge of Microsoft Office products including Outlook, Teams, Excel, Word, andPower Point
- Strong written and verbal communication skills
- Experience working with customers via virtual meeting platforms
- Ability to manage expenses within allocated budgets
Benefits package includes a comprehensive Medical (includes Prescription Drug), Dental, Vision, Flexible Spending Accounts, 401(k) with matching company contribution, discretionary time off, paid sick time, stock purchase plan, tuition reimbursement, parental leave, short-term and long-term disability, life insurance, accidental death & dismemberment insurance, paid holidays, employee referral bonuses and employee discounts.
We are an Equal Opportunity Employer. EOE Disability/Veteran. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates collaboration.