What are the responsibilities and job description for the Supervisor - Accounts Receivable position at Baton Rouge General Medical Center - Mid City?
Supervisor – Accounts Receivable (Partially Remote)
Catch the Next Wave of Excellence in Healthcare Finance!
What We’re Looking For:
·
Proven leadership in supervising and operating within Accounts Receivable, Medical Billing, or related healthcare financial areas.
Working knowledge of medical billing processes , including CPT/HCPCS coding basics, claim submission workflows, and insurance payer requirements is required .
At least two years of experience in Healthcare Registration, Insurance Verification, or Medical Billing—preferably in a hospital setting.
Strong initiative, integrity, and commitment to excellence in customer service and compliance.
Experience with performance reviews, hiring, disciplinary actions, and terminations.
Ability to manage departmental goals, budgets, and performance improvement initiatives.
Knowledge of HIPAA and safety regulations relevant to healthcare finance roles.
Why You'll Love Working With Us:
At Baton Rouge General, our patients aren’t the only people we take care of; we take care of our team too. We are proud to offer our employees the benefits and resources they need to be their best selves at work and at home.
· A comprehensive benefits program for you and your family.
· Professional development and support.
· Various employee perks include generous paid time off, flexible positions, and our Baton Rouge General Fit! program.
· We are a nationally and locally recognized leader in quality and ranked one of the best healthcare employers in the state.
· Check out our employee perks: https://www.brgeneral.org/about/careers/perks
What You Will Do:
Responsible for daily supervision and operation of the Accounts Receivable and Medical Billing functions to ensure alignment with departmental and system-wide financial performance goals.
Leadership & Operations
Supervise staff, including conducting performance reviews, hiring, disciplinary actions, and terminations.
Participate in developing departmental goals, budgets, and operational strategies.
Oversee daily AR and medical billing operations, ensuring policies, procedures, and productivity standards are met.
Assist the manager in establishing staffing levels for 24-hour comprehensive coverage and determining efficient work distribution.
Recommend alternative service models to improve workflow and reduce operating costs.
Coordinate and monitor departmental activities, performance improvement programs, and compliance with legal and regulatory requirements.
Resolve operational issues, complaints, and concerns related to business services, registration, and billing.
Medical Billing & Revenue Cycle Responsibilities
Oversee the accuracy and timeliness of insurance claim submission, follow-up, and payment posting.
Ensure that billing practices support clean claims, timely filing, and reduced denial rates.
Supervise staff performing charge entry, billing edits, claim scrubbing, and insurance follow-up.
Monitor payer-specific requirements, reimbursement patterns, and denial trends.
Collaborate with clinical, coding, and registration teams to resolve billing discrepancies and documentation issues.
Oversee management of claim denials, appeals, reprocessing, and secondary billing.
Ensure compliance with payer contracts, CMS billing guidelines, and regulatory standards.
Track key performance indicators such as AR aging, denial rates, days in AR, and monthly cash collections.
Identify root causes of billing errors and lead corrective action plans to prevent recurrence.
Support revenue cycle optimization initiatives, system upgrades, and process improvement efforts.
Compliance & Excellence
Maintain accurate records and ensure compliance with JCAHO, HIPAA, safety, and billing regulations.
Foster a culture of teamwork, accountability, and continuous improvement aligned with our Everyday Excellence principles.
What Sets BRG Apart:
At Baton Rouge General, we are a community of compassionate, caring individuals who set the bar when it comes to healthcare excellence. Our mission is to preserve and restore health, one person at a time. From clinical to non-clinical – what you do here matters.
With over 600 licensed beds between three campuses, Baton Rouge General offers the full spectrum of care from delivering newborns to providing end-of-life support through hospice. With clinics located throughout Baton Rouge and the surrounding areas, our physician group provides patients with comprehensive care and a full suite of specialties, including internal and family medicine and specialty care.
Ready to be part of a team that values your skills and dedication? Apply now and take the next step in your career with us.
Full-Time