DISTRICT RECEPTIONIST (BILINGUAL/BILITERATE SPANISH)

DISTRICT RECEPTIONIST (BILINGUAL/BILITERATE SPANISH) at Bassett Unified School District

About the Employer

Our Vision - To be a community that prepares students for individual growth and success in life, college and career. Our Mission - To meet the social, emotional, and academic needs of our student community, so they are ready to succeed and excel in college and life. We will dedicate and preserve available resources to offer equitable, engaging and rigorous learning opportunities. We will maintain safe and supportive learning environments to meet the needs of our entire student population. In this manner, we will prepare future global citizens in an expanding and diverse world of lifelong success. The Human Resource Services team strives for excellence in customer service and a high level of professionalism when interacting with fellow employees and stakeholders. We work in partnership with leadership and their teams, individual employees, and stakeholders to provide programs and services that create a supportive environment. We continue to strive to provide quality HR services to attract, develop, motivate and retain a diverse workforce within our Bassett community.

Job Summary

Job Summary

BASIC FUNCTION: Under the direction of the Superintendent or designee, represents the District positively by providing exceptional customer service, communication, and assistance to all those in contact at reception; operates a centralized telephone system at the District office; greets and assists District office visitors; receives, sorts, and distributes incoming, outgoing, and internal mail and correspondence; assists in the coordination, posting, and monitoring of District communications across social media platforms, District websites, and digital marquee systems to support timely and accurate dissemination of information. DISTINGUISHING CHARACTERISTICS: District Receptionist is distinguished from other office support classifications in that the incumbent is assigned to the District office and supports Districtwide communications on digital platforms upholding messaging consistent with District policies and branding standards. EXAMPLES OF DUTIES Represents the District positively by providing exceptional customer service, communication, and assistance to all those in contact at reception; utilizes welcoming non-verbal and verbal cues; provides attentive service by anticipating the needs of individuals. Greets and assists parents, students, and other visitors providing general information regarding District programs, events, and services; screens and directs visitors to appropriate District departments, school sites, and personnel. Supports development, posting, and monitoring of District communications across social media accounts, website platform, school web pages, and digital marquee systems. Creates and schedules approved content, announcements, and event highlights ensuring branding, accuracy, and compliance with District messaging guidelines; assists with translation of bilingual content development; responds to basic public messages and comments following District protocols. Monitors community online engagement and flags concerns fo

Requirements / Qualifications

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Comments and Other Information

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Salary : $24 - $30