Loan Officer Assistant

About Barrett Financial Group

At Barrett Financial Group, we like to keep things real. Real people, real collaboration, and really great loans. Our Chandler office is where teamwork meets a bit of fun. We take pride in delivering top-notch mortgage experiences while keeping our culture upbeat, supportive, and full of energy.

The Loan Officer Assistant serves as first point of contact for loan officers seeking assistance through The HUB email. This role ensures timely, accurate, and professional support for operational, systems, and process-related inquiries. The ideal candidate is detail- oriented, resourceful, and passionate about providing exceptional internal customer service.

What You’ll Do

• Monitor and respond to loan officer inquiries submitted to The HUB email inbox.
• Provide accurate answers and guidance related to:

• Operational processes
• Submitting loans to the LOA team
• Disclosures, ARRIVE setup, and government program requests (by routing to the correct department)

• Generate troubleshooting for internal systems and workflows

What You Bring

• A positive attitude and a passion for helping people
• Must be a licensed Loan Officer

• Must be familiar with Google Workspace and MS Office
• Clear and friendly communication skills with both internal teams and clients

Why You’ll Love Working Here

• A fun and collaborative office where people enjoy working together
• Leadership that values your ideas, your time, and your career growth
• An upbeat culture where hard work and laughter go hand in hand
• Opportunities to learn, grow, and make an impact as we continue to expand

If you’re excited about this opportunity and want to be part of a company that’s as people-focused as it is performance-driven, we’d love to connect. Apply today and be part of the Barrett Financial Group family.

Experience