Restaurant & Community Manager

Restaurant & Community ManagerLocation: Hampton, NH Department: Hospitality Employment Type: Full-Time | Salaried | Exempt Reports To: New Hampshire Regional Hospitality ManagerAbout the RoleSmuttynose is seeking a dynamic, people-first Restaurant & Community Manager to serve as the senior on-site leader of our restaurant operations. This is a hands-on, floor-forward leadership role for an experienced hospitality professional who thrives at the intersection of guest experience, team leadership, and community engagement.As the heartbeat of the restaurant, you will oversee all front-of-house operations, lead and develop a high-performing service team, manage private events and in-restaurant activations, and serve as a visible ambassador for Smuttynose within the Hampton and Seacoast community.Working in equal partnership with the Kitchen Manager, you will ensure seamless alignment between FOH and BOH, delivering a consistent, welcoming, and memorable guest experience-every shift, every day.What You'll DoFront-of-House Leadership & Daily OperationsLead all daily FOH operations, ensuring an organized, guest-ready environmentSet the tone on the floor through active presence, communication, and coachingLead engaging pre-shift meetings that align and energize the teamMaintain consistent execution of service, cleanliness, and hospitality standardsOversee opening, mid-shift, and closing procedures to ensure operational excellenceTeam Leadership, Coaching & CultureRecruit, hire, train, and develop FOH team members aligned with Smuttynose valuesFoster a culture of accountability, teamwork, and genuine hospitalityDeliver ongoing coaching, feedback, recognition, and performance managementBuild schedules that balance guest demand, labor targets, and team wellbeingCommunity Engagement & Local PartnershipsServe as a primary ambassador for Smuttynose in Hampton and the greater SeacoastBuild relationships with local schools, nonprofits, community groups, and partnersRepresent the restaurant at community events and engagement opportunitiesIdentify partnerships and activations that drive traffic and strengthen brand trustPrivate Events & In-Restaurant ActivationsOwn all private dining and group events from inquiry through executionPlan events directly with guests, create BEOs, and ensure flawless deliveryPartner with the Kitchen Manager on menus, timing, and service executionLead seasonal, holiday, and in-house activations that elevate the guest experienceTrack event performance, revenue, and post-event follow-upPartnership with Kitchen LeadershipMaintain daily, collaborative communication with the Kitchen ManagerAlign on service flow, menu execution, guest feedback, and team communicationSupport specials, seasonal offerings, and event-driven culinary featuresChampion a united, guest-first leadership approachFinancial & Administrative OversightMonitor sales, labor, guest counts, and check averagesBuild and approve payroll; forecast staffing needs based on demand and seasonalityOversee FOH inventory and support BOH inventory processesEnsure accuracy in cash handling, POS reconciliation, and invoice reviewSupport budgeting and forecasting with real-time operational insightEnsure compliance with health, safety, HR, and licensing requirementsGuest Experience & Hospitality RecoveryServe as the escalation point for guest concerns, resolving issues with careCoach the team to anticipate guest needs and create memorable experiencesBuild a welcoming environment where regulars are known and visitors feel at homeWhat We're Looking For3–5 years of progressive leadership experience in full-service hospitalityProven FOH operations expertise with strong floor presencePassion for community engagement and relationship-buildingExperience managing private events and restaurant activationsStrong understanding of restaurant financials, labor, scheduling, and inventoryExcellent communication, organization, and problem-solving skillsComfort working in a high-volume, hands-on environmentFamiliarity with Toast POS (preferred)Flexibility to work nights, weekends, holidays, and peak periodsA genuine love for hospitality, people, and community connectionCompensation & IncentivesCompetitive salaried compensationEligibility for private event commissions Commission eligibility begins once events are completed and paid in fullGrowth opportunities within a respected hospitality organizationWork EnvironmentThis role is primarily based in the restaurant, requiring a strong daily floor presence during service. The position also includes administrative responsibilities, collaboration with culinary leadership, and participation in community events and off-site engagements.The role requires flexibility to support evening, weekend, holiday, and peak business needs.Why Barrel One Collective?At Barrel One Collective, hospitality is more than service-it's about community, connection, and creating places where people genuinely want to gather. Our restaurants are rooted in their neighborhoods, and this role offers the opportunity to lead with impact, shape culture, and be a visible, trusted presence for both guests and the local community.

Salary : $50,000 - $70,000