Commercial Sales Coordinator

The Commercial Sales Coordinator serves as the “go to” person for the US HN sales team. This position will be involved in a variety of facets of our business to help accelerate and enable sales, resolve issues, and support internal and external customers. This position will also have direct sales responsibility for a select number of distribution accounts.

Essential Duties and Responsibilities*

• Responsible to know the process of setting up new customers and changing account managers when applicable
• Serve as a subject matter expert on business processes, systems, distribution network and customers.
• Other additional defined responsibilities for Sales Support Specialist.
• Serve as a liaison for key customers.
• Manage select network of select distribution accounts for optimized profitability and service levels.
• Interact and support Principal Managers as needed.
• Communicate directly with customers on an as needed basis via phone, Teams, or e-mail
• Submit customer sample orders, follow up, and provide updates as necessary to sales
• Set up and maintenance of sample line items.
• Assist in the coordination and processing of regulatory requests.
• Monthly sales reporting.
• Oversee customer rebates.
• Review of low margin sales.
• Document customer complaints and complete corrective action requests.
• Provide special reports and complete projects for management and account managers.
• Team support – intermediary for other departments.
• Support and lead by example, Barentz’ culture, values and fundamentals.
• Participate in ongoing personal development opportunities.
• Other duties and responsibilities as requested.

Qualifications

• Bachelor’s Degree in Business or a related field preferred
• 5 years of experience in customer service, sales support or inside sales (preferred)
• Exceptional interpersonal and communication skills, as they will be responsible for interacting with customers, suppliers, colleagues and management on a regular basis
• The ability to work in a team environment, prioritize work assignments
• Self-motivated, independent, flexible, creative, and responsible
• Strong calculation, organizational, and problem-solving skills
• Must be very detail oriented and meticulous in how work is performed
• Proficient use of MicrosoftOffice products including Word, Excel, Teams, Outlook
• Strong interpersonal skills and ability to communicate effectively throughout the organization
• Self‐motivated, high energy, and engaging level of enthusiasm and positive outlook
• Act legallyand ethically in allprofessional relationships in adherence with Barentz’ purpose, strategies, and values