What are the responsibilities and job description for the VP Business Banking Relationship Manager position at Bank OZK and Careers?
The foundation for a great career starts with an exceptional team and a comprehensive benefits package. We believe in providing our dedicated team members with the best resources to support their physical, mental and financial wellbeing, including generous PTO, 401(k) matching, health, dental, vision (and pet!) insurance as well as special perks and discounts. Learn more about Bank OZK benefits.
Job Purpose & Scope:
Drives new loan production, deposit growth, client development, and establishes new client relationships. Mentors junior staff and collaborates with leadership to optimize processes and coordinate competitive strategies. Fosters internal collaboration aligned with the OZK Way and Commercial Bank Vision Statement.
Essential Job Functions:- Develops and manages business relationships. Learns the unique needs of customers and provides appropriate financial solutions to fit individual circumstances and resolve issues.
- Drives loan production and deposit growth by proactively identifying opportunities and cross-selling Bank products and services.
- Identifies, pursues, and closes sales opportunities for a broad range of financial products and services.
- Collaborates with internal teams to ensure smooth transaction processing and client satisfaction.
- Represents the Bank in the community through active participation in professional organizations and community events.
- Mentors team, providing guidance on relationship development and credit fundamentals.
- Collaborate with Business Banking leadership to contribute to market strategy, portfolio performance, and competitive positioning.
- Engage in continuous portfolio optimization by regularly reviewing client performance, credit quality, and market conditions, while proactively managing risk exposure to ensure balanced growth profitability and regulatory compliance.
- Other duties as assigned.
- Advanced knowledge of the business banking market, including customer needs, competitive landscape, and regulatory environment.
- Comprehensive knowledge of the Bank’s products and services.
- General knowledge of financial products and services for business clients.
- Ability to communicate effectively both verbally and in writing, including the ability to present financial information accurately.
- Ability to utilize discretion and sound judgment in decision making.
- Ability to build strong relationships and influence internal and external stakeholders at all levels.
- Ability to demonstrate initiative to meet sales goals and drive growth and innovation.
- Ability to work both collaboratively and independently, including the ability to work with all levels of management.
- Ability to demonstrate effective strategic, critical thinking, and problem-solving skills.
- Ability to demonstrate effective analytical skills with the ability to assess loan risks and make sound financial decisions.
- Ability to demonstrate a high degree of integrity and commitment to uphold the Bank's values, culture, and reputation.
- Ability to prioritize and manage multiple projects and tasks simultaneously, while working with exacting deadlines and shifting demands, unforeseen events, and changing priorities.
- Ability to travel overnight, as needed.
- Skill in banking systems and software.
- Skill in using computer and Microsoft Office, including Word, PowerPoint and Excel.
- Bachelor's degree in business, finance, or job-related field, or commensurate work experience, required.
- 5 years of experience in business banking sales and client relations, or related sales and relationship management experience in a banking or financial environment, required.
- 3 years of experience in credit analysis and risk assessment, or related experience in a financial institution, required.
- NMLS, or successful completion of NMLS process within 30 days of hire, required.
- 1 years of experience leading, coaching, or mentoring others, preferred.
Operate customary equipment and technology used in a business environment, with or without accommodation.
Note: This description is not an exhaustive list of all job functions, duties, skills, and job standards required. Other job functions, duties, skills, and standards may be added. Management reserves the right to add or change the job requirements at any time.
Bank OZK is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.