What are the responsibilities and job description for the Organized Play Manager II position at Bandai Namco Toys & Collectibles America Inc?
As an Organized Play leader, you will play an integral role in enhancing car game player satisfaction throughout North America, while striving to grow the player base and drive product sales. Your duties include negotiating with tournament organizers, overseeing tournament scheduling across various regions, and managing tournament operations. You will also analyze user data to inform and optimize future tournament strategies.
Furthermore, you will supervise Store Account Managers at local gaming stores that support trading card games. This responsibility involves fostering strong relationships with these stores, collecting feedback to relay local perspectives to product development teams, and working to increase both trading card game sales and the number of active users.
Essential Job Functions
CORE SKILLS
Accuracy –
Works with minimal/acceptable error rate; seeks help for problems; pays attention to detail; follows established work procedures; alerts others when preventable problems arise.
Reliability –
Consistently dependable in meeting work expectations; good work output; keeps commitments. Maintains an acceptable attendance level.
Judgment –
Makes reasonable and defensible decisions based on relevant information.
Loyalty –
Keeps confidential company information; follows company policies; seeks management approval when sharing such data; reports violations of company policies to proper management authority.
Communication –
Writes and speaks with accuracy and sensitivity; uses proper language, tone, location, medium (in person or via electronic form) and timing when conveying information; and respects different communication styles of individuals with different backgrounds or perspectives.
Job-specific Skills
EDUCATIONAL REQUIREMENTS
WORK ENVIRONMENT
White-collar office environment.
WORKPLACE TEMPERATURE
Typical office.
WORK CONDITIONS
Office environment.
NOISE LEVEL
Mild.
PHYSICAL SIGHT
Able to read both hardcopy and computer-based text.
LIFTING
Physical Requirements
TRAVEL
Ability to travel.
This position is required to report onsite at the Richardson, Texas office.
04/07/2026
Furthermore, you will supervise Store Account Managers at local gaming stores that support trading card games. This responsibility involves fostering strong relationships with these stores, collecting feedback to relay local perspectives to product development teams, and working to increase both trading card game sales and the number of active users.
Essential Job Functions
- Preparation of annual schedules of responsible titles.
- Conduct research on competing company card game titles and events to propose and implement high-impact, user-centric events.
- Oversee tournament schedules and coordinate event execution through regular meetings with regional tournament organizers.
- Review the tournament operation manual periodically and distribute updated versions to each tournament organizer.
- Utilize post-event reports and user analysis to refine future event management strategies.
- Establish a system for “Store Account Managers” to monitor North America stores to strengthen relationships with stores that handle Bandai Card Games.
- Review data from Store Account Managers to gain insights into each store's sales performance and pinpoint improvement opportunities, including optimizing Bandai Card Games operations.
- Manage convention events in North, Central, and South America, including booth operations, planning, and negotiations with tournament organizers.
- Plan large tournaments and convention events in accordance with the annual budget.
CORE SKILLS
Accuracy –
Works with minimal/acceptable error rate; seeks help for problems; pays attention to detail; follows established work procedures; alerts others when preventable problems arise.
Reliability –
Consistently dependable in meeting work expectations; good work output; keeps commitments. Maintains an acceptable attendance level.
Judgment –
Makes reasonable and defensible decisions based on relevant information.
Loyalty –
Keeps confidential company information; follows company policies; seeks management approval when sharing such data; reports violations of company policies to proper management authority.
Communication –
Writes and speaks with accuracy and sensitivity; uses proper language, tone, location, medium (in person or via electronic form) and timing when conveying information; and respects different communication styles of individuals with different backgrounds or perspectives.
Job-specific Skills
- Excellent verbal and written communication skills.
- Excellent supervisory and interpersonal skills.
- Thorough understanding of Trading Card Game organized play.
- Ability to input, retrieve, and analyze data.
- Hands-on commitment to getting the job done.
- Demonstrates customer-focused approach and the capability to effectively adapt and respond to a variety of personalities
- Ability to multi-task, prioritize, and manage time effectively.
EDUCATIONAL REQUIREMENTS
- Bachelor’s degree or equivalent combination of education and experience.
- 5 years of experience in marketing or sales.
- Experience in marketing and sales, particularly in partner negotiations, advancing projects, and making informed decisions.
- Experience in launching projects or initiatives from concept to execution.
- Possesses experience within the card game industry or demonstrates proficiency in playing card games with a comprehensive understanding of their rules and associated events.
- Experience working with Japanese-based organizations or global teams.
- Proficiency in Japanese reading and writing. (preferred).
WORK ENVIRONMENT
White-collar office environment.
WORKPLACE TEMPERATURE
Typical office.
WORK CONDITIONS
Office environment.
NOISE LEVEL
Mild.
PHYSICAL SIGHT
Able to read both hardcopy and computer-based text.
LIFTING
Physical Requirements
TRAVEL
Ability to travel.
This position is required to report onsite at the Richardson, Texas office.
04/07/2026