Organized Play Manager I

As an Organized Play leader, you will play a vital role in enhancing card game player satisfaction throughout North America, while striving to expand the player base and drive product sales.

Your responsibilities include coordinating with tournament organizers to oversee tournament scheduling and operations across various regions. Your analysis of user data will help shape and enhance upcoming strategies for managing tournaments.

Furthermore, you will manage convention-style events aimed at attracting new card game enthusiasts and fans of intellectual properties. Collaboration with the Dallas tournament organizer is required for booth layout and activity planning, ensuring alignment with annual budget constraints and developing outreach strategies to engage audiences beyond traditional card gaming.

Essential Job Functions

• Prepare annual schedules for designated titles and conventions.
• Conduct research on competing company card game titles and events to propose and implement high-impact, user-centric events.
• Oversee tournament schedules and coordinate event execution through regular meetings with regional tournament organizers.
• Review the tournament operation manual periodically and distribute updated versions to each tournament organizer.
• Utilize post-event reports and user analysis to refine future event management strategies.
• Manage convention events across North, Central, and South America, including booth operations, planning, and negotiations with tournament organizers.
• Plan large tournaments and convention events in accordance with the annual budget.
• Manage social media accounts to effectively promote convention and large-scale events.
  
  
  

Required Skills And Abilties

CORE SKILLS

Accuracy –

Works with minimal/acceptable error rate; seeks help for problems; pays attention to detail; follows established work procedures; alerts others when preventable problems arise.

Reliability –

Consistently dependable in meeting work expectations; good work output; keeps commitments. Maintains an acceptable attendance level.

Judgment –

Makes reasonable and defensible decisions based on relevant information.

Loyalty –

Keeps confidential company information; follows company policies; seeks management approval when sharing such data; reports violations of company policies to proper management authority.

Communication –

Writes and speaks with accuracy and sensitivity; uses proper language, tone, location, medium (in person or via electronic form) and timing when conveying information; and respects different communication styles of individuals with different backgrounds or perspectives.

Job-specific Skills

• Excellent verbal and written communication skills.
• Excellent supervisory and interpersonal skills.
• Thorough understanding of Trading Card Game organized play.
• Ability to input, retrieve, and analyze data.
• Hands-on commitment to getting the job done.
• Demonstrates customer-focused approach and the capability to effectively adapt and respond to a variety of personalities.
• Ability to multi-task, prioritize, and manage time effectively.
  
  
  

Job Requirements

EDUCATIONAL REQUIREMENTS

• Bachelor’s degree or equivalent combination of education and experience.
  
  
  

Experience And Work Requirements

• Experience in marketing and sales, particularly in partner negotiations, advancing projects, and making informed decisions.
• Experience in launching projects or initiatives from concept to execution.
• Proficiency in Japanese reading and writing (preferred)
  
  
  

Other Appreciated Skills

• Possesses experience within the card game industry or demonstrates proficiency in playing card games with a comprehensive understanding of their rules and associated events.
• Experience working with Japanese-based organizations or global teams.
  
  
  

Mental, Physical, And Environmental Requirements

WORK ENVIRONMENT

White-collar office environment.

WORKPLACE TEMPERATURE

Typical office.

WORK CONDITIONS

Office environment.

NOISE LEVEL

Mild.

PHYSICAL SIGHT

Able to read both hardcopy and computer-based text.

LIFTING

Physical Requirements

TRAVEL

Ability to travel.

This position is required to report onsite at the Richardson, Texas office.

04/7/2026