Command Center Lead

Job Title: Command Center Lead Position

Location: Baltimore, MD

Reports to: Director, Security

Position Type: Part-time, Hourly

Job Overview

The Command Center Lead is responsible for administering the Oriole Park at Camden Yards Command Center for Orioles baseball games and other major events. This position is responsible for implementing and maintaining ballpark security procedures, collaborating with Orioles staff and ballpark partners, and providing a high level of service to guests and other stakeholders.

Essential Job Duties & Responsibilities

• Receive and dispatch calls, messages, and radio communication from ballpark operations team members and ballpark partners.
• Compile detailed records and reports on incidents for ballpark operations leadership
• Utilize software such as camera systems, weather monitoring, social media monitoring, and drone detection to assist with incident and emergency response
• Establish and maintain effective working relationships with ballpark partners
• Proactively solve problems and communicate to front line staff
  
  

Basic Qualifications

• Prior experience in a security role at a sports and entertainment venue, public assembly facility, or public safety entity.
• Willingness to work non-traditional hours to ensure proper coverage of all events and activities scheduled in the facility, as required. Able to work nights, weekend, and holidays as required.
• Experience operating a computer, two-way radio and various communication equipment.
• Ability to sit for long periods of time.
• Ability to remain engaged and on task for extended periods of time. Able to prioritize work and maintain effective time management skills.
• Ability to remain fully engaged during shifts and maintain focus on your surroundings
• Actively listen to instructions and feedback
• Observe details that impact operations or guest experiences.
• They are alert, aware, and responsive, ensuring nothing important is overlooked.
  
  

Preferred Qualifications

• Experience working with surveillance software.
• Experience in a dispatch role or command/operations center.
  
  

Availability

• The Command Center Lead requires flexibility to work evenings, weekends, and holidays as reflected by the Orioles 2026 home game schedule plus special events as needed.
• Must be available to arrive up to 90 minutes prior to gates opening and stay up to 60 minutes post-game.
• Required to complete paid training prior to being approved to work game/event shifts.
  
  

DISCLAIMER

The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. The duties listed do not represent an exhaustive list of all responsibilities, duties, and skills required of a person in this position.

EQUAL OPPORTUNITY STATEMENT

The Baltimore Orioles are an Equal Opportunity Employer. It is the policy of the Baltimore Orioles to ensure equal employment opportunity without discrimination or harassment on the basis of race (including hair textures, afro hairstyles, or protective hairstyles), color, national origin or ancestry, religion or creed, gender or sex (including pregnancy), age, disability, citizenship status, marital status, veteran’s status, genetic predisposition or carrier status, gender identity, sexual orientation, or any other characteristic protected by law.

The hourly rate for this role is $200/hour.

Benefits include concession and merchandise discounts, Orioles promotional giveaways, free parking, and limited complimentary baseball tickets to home games.

This information is being provided in accordance with the Maryland Equal Pay for Equal Work - Wage Range Transparency law.

Posted: 1/8/26