AR COLLECTOR

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Job Title: AR COLLECTOR 

Type of Role: Contract to Hire 

Shift / Hours: Days

Location: Huntsville AL 

Hourly Range: $15- $19 

Job Summary:

The Accounts Receivable Collector is responsible for managing all aspects of the global accounts receivable process including invoice distribution, collections, communicating to support dispute resolution, ensuring accurate payment application, and maintaining customer records in order to secure timely payment for products and services billed. This role demands exceptional attention to detail, strong analytical skills, accuracy in handling financial transactions, and the ability to manage multiple tasks in a fast-paced environment. Strong interpersonal and communication skills are essential, as well as the ability to self-manage and work both independently and collaboratively within a team.
 

Essential Functions and Responsibilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

•    Analysis and Prioritization: Assess aging data and prioritize daily activities based on multiple criteria to proactively manage and follow-up with customers.
•    Customer Inquiries: Respond to customer inquiries regarding billing, payment status, and discrepancies, ensuring professional and timely resolution.
•    Learning Agility: Possess strong information retention skills related to company policy and procedure, systems, jargon and understanding how to correlate customer feedback with our internal codes and processes.
•    Dispute Resolution: Research and resolve billing discrepancies and deductions by collaborating with customers and internal departments. 
•    Cash and Credit Reconciliation: Apply payments and credits to ensure accurate balancing with customer records in consideration of company policies, especially in regards to Unclaimed Property laws.
•    Plant & Sales Team Collaboration: Work closely with internal sales staff to research and resolve billing issues, terms discrepancies, etc to ensure accurate customer account maintenance.
•    Database Maintenance: Ensure the multiple databases used within this role are accurately updated in a timely manner relevant to the business needs.
•    Cash Forecast Support: Input and record data in alignment with customer feedback plus communicating large variances in the forecast versus what is actually expected.
•    Audit Compliance: Record, retain, and present documentation in compliance with policy and audit requirements. 
•    Special Projects: Perform other duties and participate in special projects as needed.

Education and Experience:
The minimum requirements below are representative of the education and experience required to perform this job successfully.

•    A minimum of three years of Accounts Receivable or relative experience, preferably in a manufacturing environment
•    High school diploma/GED
•    Associate’s degree or higher in accounting, finance, or a related field is a plus.

Qualifications:

The qualifications listed below are representative of the knowledge, skills, abilities and attributes required to perform this job successfully.

•    Results oriented with high degree of integrity and strong judgment 
•    High attention to detail with strong organizational and record keeping skills
•    Intermediate knowledge in Excel
•    Maintain a “growth mindset” to leverage constructive criticism as a tool for continuous learning and skill enhancement. 
•    Excellent customer service skills with demonstrated ability to resolve issues tactfully in a timely manner
•    Ability to problem solve independently
•    Excellent communication skills, both written and verbal
•    Ability to work in a fast-paced, time-sensitive environment
•    Oracle ERP experience a plus
•    Positive attitude and team player that works collaboratively to reach team goals
•    Demonstrates initiative by looking for ways to improve efficiency and willingness to take on new tasks
•    Strong problem-solving skills to research and resolve disputes or issues promptly. 
•    Ability to work independently as well as part of a team
•    Act with professionalism and discretion when handling confidential financial information 

 

Perks and Benefits:

While working as a Balance Staffing Associate, you will be able to take advantage of weekly pay, optional medical benefits, paid sick leave, and state-specific retirement saving options in accordance with state or local law.

 

 

Apply now and one of our recruiters will reach out to you!

 

Balance Staffing is proud to be an equal-opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other characteristic protected by federal or state law.

Salary : $15 - $19