Community Outreach Specialist (Extra Help)

Hours Per Week: 40

Job Type: Full-time, Non-Exempt (This is an extra help position for 12 months)

Summary/Objectives of Position

Under the supervision and guidance of the Grants Program Director, the Community Outreach Specialist (COS) is responsible for strengthening the reputation, resources, and community relationships of BAIHP through community engagement. The COS engages the community through governmental relations, public/media affairs, marketing (printed material, advertising, social media, etc.), community events, and successful fundraising. The COS promotes BAIHP services and events at community functions through presentations, events, social media, community meetings, and collaborations.

Essential Duties, Functions & Responsibilities

• Participates in internal committees, special projects, and strategic initiatives.
• Leads BAIHP community engagement activities. Ensures that appropriate staff are working cooperatively with key partners and organizations.
• Prepares press releases and communicates with local media on critical information for clients/public and supports company communication needs and practices.
• Highlights BAIHP client/family stories to be placed on website, social media platforms, and newsletter monthly.
• Proactively identifies and facilitates opportunities for expansion, new collaboration, and strategic initiatives.
• Builds and strengthen BAIHP’s relationships with community partners.
• Leads BAIHP’s media relations activities. Ensures BAIHP has a positive relationship with local media and is responsive to media inquiries.
• Proactively creates and promotes BAIHP’s Event calendar.
• Oversees BAIHP’s patient engagement activities. Ensures BAIHP has well-coordinated patient engagement efforts in the community.
• Maintains strong internet/intranet and social media presence, with consistent and effective branding, messaging, and materials.
• Fundraising and development networking.
• Plan and launch fundraising campaigns to execute identified projects.
• Liaise with members of the community, community-based organizations, city and county organizations, businesses, philanthropists, and local foundations.
• Through proactive research and community engagement, identifies potential and emerging problems that may impact BAIHP. Works creatively and diligently to resolve or eliminate identified problems.
• Proactively engages with BAIHP employees and assures that the entire organization is aware of all public affairs activities/events.
• Innovative, on-time project facilitation; demonstrates consistent and timely delivery of high-quality work
• Under the department supervisor, manages BAIHP social media platforms – showcase BAIHP activities, client testimonials, events, and launches fundraising campaigns.
• Provides reports and pertinent data to the management team.
• Attends community events to promote BAIHP services and resources.
• Develops and conducts community assessments and surveys as needed.
• Develops, prints, and disseminates BAIHP’s newsletter.

Minimum Mandatory Qualifications

Education:

• BA/BS in Public Relations, Business, Communications, or Public Administration required.

Experience:

• 5 years’ experience relevant to position required.
• Experience managing press/public relations and crafting public relations campaigns required.
• Experience working in a Primary Care Health Center, Healthcare related field, community or school based social service position preferred.
• Experience working as a Community Healthcare Worker preferred.

License/Certification:

• Valid CA driver’s license.

Skills:

• Maintain strict confidentiality of client and personal information adhering to HIPAA, professional codes of conduct, State of CA regulations, and policies and procedures.
• Demonstrate ability or willingness to work with culturally diverse populations.

Communication Skills:

• Demonstrates proficiency in communication and writing skills.
• Language Skills: Ability to read, analyze, and interpret general and professional documents.
• Ability to write routine reports and correspondence.

Interpersonal Skills:

• Ability to foster teamwork; train and direct the work of team members and colleagues.
• Excellent organizational skills, including the ability to work productively and make independent decisions.

Technology

• Familiar with electronic healthcare records systems.
• Proficiency with using computer-based applications (e.g. Microsoft Office) and clinical information management systems.

Benefits Offered at BAIHP:

At BAIHP, we value our employees and strive to provide comprehensive benefits to support their well-being, financial security, and work-life balance. Here's what we offer:

• 401(k) matching
• Dental, Health, & Vision insurance
• Health savings account
• Life insurance
• Paid time off (Vacation, Sick, Vacation Reward)
• Employee Assistance Program (EAP)

Indian Preference

Bakersfield American Indian Health Project (BAIHP) complies with the Indian Preference Act. Preference in hiring is given to qualified Native Americans under the Indian Preference Act (Title 25, US Code, Sections 472 and 473). Subject to, but not in derivation of the Act, we are an equal opportunity employer.