Program Data Specialist (2717)

Position Overview

The Program Data Specialist is responsible for collection, management and reporting of programmatic data across multiple programs. This role involves data entry, validation, and reporting across internal and external databases where program data are housed and reported for internal stakeholder and funders. This position acts as the program data subject matter expert and works alongside the Data Analyst/Manager to develop dashboards, reports, and other analytics that highlight the impact of our programs.

Key Responsibilities

Program Data

• Maintains internal and external client databases and reconciles any variances.
• Pulls data reports from internal and external data sources for data reporting and KPI measures.
• Audits client data for accuracy and makes necessary corrections.
• Maintains programmatic output and outcomes reports.
• Creates and maintains program dashboards.

Compliance & Program Integrity

• Ensures compliance with all program contracts, grant requirements, and funding guidelines as it pertains to client data management.
• Works with support services to ensure funder reports and billing reports are completed on time and accurately.

Program Area Support & Collaboration

• Assists the Data Analyst/Manager in the creation of dashboards, and other data analysis tools that help inform program leaders and tell the story of the program impact.
• Attends and serves as a contributing member to the Data Community of Practice group.
• Works with management to prioritize business and information needs.
• Collaborates with end users and team members to identify opportunities for improvement.
• Professionally represents the Agency to outside stakeholders and funders.

Required for All Jobs

• Performs other duties as assigned
• Complies with all policies and standards

Education

Bachelor's Degree from four-year college or university or equivalent combination of education and experience

Experience

1-3 years experience working with client data systems or in a data related field

Knowledge, Skills, and Abilities

Excellent written, oral, and interpersonal skills

Intermediate ability to:

• define problems, collect data, establish facts, and draw valid conclusions. Intermediate
• define realistic, specific goals and objectives and to prioritize objectives. Intermediate
• be a strategic thinker with a collaborative mindset and attention to detail. Intermediate
• be skilled in balancing multiple projects and priorities while meeting deadlines. Intermediate
• build relationships with a passion for community impact.

Computer Proficiency (Intermediate)

• Microsoft Office Suite
• Power BI
• SQL
• Client Management Systems (eg. CRMs)

Languages

English, written and verbal