Collision Center Manager/Estimator

Baker Automotive Group

Baker Automotive Group is one of the region's premier auto groups, serving communities throughout western Michigan.  We currently have a terrific opportunity for an experienced manager to oversee a high-performing collision center.  If you have experience in the collision repair industry and are ready to prove your ability to run a top-tier collision center, your next job awaits!  This is a full-time, salaried position with performance bonus.

Job Responsibilities:

• Creates a world class customer experience by leading a high-performing team.
• Clears the way for Technicians to maximize their proficiency and quality.
• Hires, trains and manages department team members.
• Serves as the primary contact for customer handling and concern resolution.
• Ensures the department and personnel remain compliant with work procedures and industry regulations.
• Controls areas of waste; keeps receivables, unapplied time and policy expense within guides.
• Oversees shop maintenance and upkeep.

Skills & Qualifications:

• You know how this business works, from estimates to insurance companies to repairs.
• Previous experience leading and mentoring others.
• Experience using CCC Estimating System.
• High level of organization, attention to detail and follow-through.
• Able to take on complex situations and negotiate positive outcomes.
• A current valid driver’s license and insurability rating is required.

Benefits Include:

• A shop with the latest technology, ADAS calibration equipment and laser-driven frame measurement.
• Health, dental, life and vision insurance.
• 401(k).
• M-F work schedule with no weekends.
• Paid Time-Off.
• Continued professional development.