What are the responsibilities and job description for the Experienced Elite Automotive Service Advisor (5+ Years Experience) position at Baird's Auto Care?
Experienced Elite Automotive Service Advisor (5 Years Experience)
Baird’s Auto & Tire – Normal, IL
Compensation: $54,388 – $104,000 per year (performance-driven)
What a Strong Week Looks Like Here
Monday starts with a focused team meeting—real numbers, clear direction, full alignment, From there, execution:
* Full bays
* Consistent phone traffic
* High approval rates
* Master Technicians producing efficiently
We close at 5:00 PM, No weekends, No chaos, Just a controlled, professional operation.
Who We’re Hiring, This is not an entry-level role.
We’re looking for a seasoned Service Advisor (5 years) who operates with confidence, discipline, and accountability, You should be able to:
* Control and guide customer conversations from first call to close
* Present inspections clearly, confidently, and without hesitation
* Understand and protect gross profit and parts/labor margins
* Communicate effectively with high-level Master Technicians
* Stay organized in a fast-paced, high-volume environment
* Execute process without needing constant oversight
Production Expectations (Non-Negotiable)
This is a high-performance role with clear targets: Minimum $40,000 in weekly sales, Strong gross profit performance (margin-focused, not discount-driven), Consistent ARO growth through proper inspection presentation and process execution
If you are not currently producing at this level—or close to it—this will not be the right fit.
What You’ll Be Working With
You’ll support elite-level Master Technicians who:
* Diagnose accurately
* Produce strong hours
* Expect clear, efficient communication
Your role is to translate complex diagnostics into confident, professional recommendations that customers understand and approve.
We don’t: Guess, Oversell, Wing it
We do: Diagnose, Educate, Fix it right
We Operate a structured, process-driven shop.
Because:
* Disorganization kills efficiency
* Chaos destroys profitability
* Drama limits growth
When the system runs correctly: If you produce and protect margin — you win.
Growth Opportunity, We are scaling.
This role is for someone who wants more than a counter position:
* Leadership development
* Advanced training
* Exposure to business operations
* Path toward Service Manager or higher
Schedule
* Monday–Friday
* No weekends, No late nights
* Professional pace (not burnout pace)
Benefits: Health insurance, Paid time off, Employee discount
Who This Is For, This is a strong fit if you:
* Are currently producing $30K–$50K weekly (or know you should be)
* Are underpaid for your performance
* Are tired of disorganization and daily chaos
* Want to work alongside true professionals
* Take pride in numbers, accountability, and results
Apply / Contact
Baird’s Auto & Tire
804 W Division St
Normal, IL 61761
309-452-9819
If you can consistently produce $40K per week while protecting margin, you’ll earn at the top of this pay range—and have a clear path forward.
Pay: $54,388.00 - $104,000.00 per year
Benefits:
- Employee discount
- Health insurance
- Paid time off
Work Location: In person
Salary : $54,388 - $104,000