What are the responsibilities and job description for the Customer Service/Dispatcher position at Bailey’s Heating and Air?
Position Overview
NOW HIRING: Customer Service Representative / Dispatcher (Temporary Maternity Leave Coverage)
Location: Rossville, GA
Bailey's Heating & Air is seeking an immediate hire for a Temporary Customer Service Representative / Dispatcher to provide maternity leave coverage. This position is expected to last approximately 3–6 months and is a great opportunity for someone with strong customer service and scheduling experience.
Responsibilities:
- Answer incoming customer calls
- Schedule HVAC service and maintenance appointments
- Dispatch technicians and manage daily schedules
- Communicate appointment updates with customers and field staff
- Maintain accurate customer records and work orders
- Provide administrative support as needed
Qualifications:
- Customer service, dispatch, administrative, or call center experience preferred
- Strong communication and organizational skills
- Ability to multitask in a fast-paced environment
- Proficient with computers and office software
- Dependable, professional, and customer-focused
Why Join Bailey's?
- Established local HVAC company with over 20 years of service
- Friendly, team-oriented work environment
- Immediate start available
Apply today—we are looking to fill this position as soon as possible.
Pay Range
USD $16.00 - USD $18.00 /Yr.Salary : $16 - $18