What are the responsibilities and job description for the Concierge position at Babco Service LLC?
Location: Westport, CT 06880
Available Schedules
Full-Time: Monday–Friday | 9:00 AM – 5:00 PM (40 hrs/week)
Part-Time: Saturday & Sunday | 8:00 AM – 6:00 PM (20 hrs/week)
About the Position
BABCO Services LLC is seeking a professional, dependable, and customer-focused Concierge to join our team in Westport, CT.
In this role, you'll be the first point of contact for residents, guests, vendors, and visitors, providing outstanding customer service while maintaining a safe, organized, and welcoming front desk environment.
At BABCO, we provide customized building services—including janitorial, maintenance, concierge, and specialty services—to residential and commercial properties across multiple states.
We are looking for someone who is reliable, professional, and flexible, as this position may also provide emergency coverage when urgent staffing needs arise.
Responsibilities
- Welcome residents, guests, vendors, and visitors professionally.
- Provide exceptional customer service and assist with resident requests.
- Monitor the front desk and control visitor access.
- Answer phone calls, emails, and maintain visitor logs.
- Manage package handling and resident notifications.
- Follow property policies, security procedures, and emergency protocols.
- Report incidents, maintenance issues, or unusual activity.
- Maintain a clean, organized, and professional front desk.
- Work closely with property management and supervisors.
- Be available to assist with emergency coverage when needed.
Qualifications
- Professional English communication skills are required.
- Previous experience in concierge, front desk, hospitality, residential properties, or customer service is preferred.
- Excellent communication and interpersonal skills.
- Professional appearance, punctuality, and reliability.
- Strong attention to detail and ability to follow procedures.
- Basic computer skills (email, logs, and property management systems).
- Experience with Yardi, BuildingLink, ActiveBuilding, RentCafe, ButterflyMX, or similar platforms is a plus.
Ideal Candidate
We're looking for someone who is dependable, organized, service-oriented, and enjoys interacting with people. The ideal candidate remains calm under pressure, communicates professionally, and understands the importance of providing an excellent experience for residents and guests.
Why Join BABCO?
At BABCO Services LLC, our employees are an essential part of the experience we deliver to our clients. We value professionalism, teamwork, reliability, and opportunities for growth.
If you're looking to build a career in residential property services and enjoy working with people, we'd love to hear from you.
Apply Today
Join the BABCO team and help us create exceptional experiences for our residents and clients.
Job Types: Full-time, Part-time
Pay: $18.00 per hour
Application Question(s):
- Are you able to reliably commute to 700 N Delaware Ave, Philadelphia, PA 19123 for this position, including the scheduled shifts and any potential emergency coverage needs?
Experience:
- Concierge: 2 years (Required)
Location:
- Westport, CT 06880 (Required)
Shift availability:
- Night Shift (Required)
- Overnight Shift (Required)
- Day Shift (Required)
Ability to Commute:
- Westport, CT 06880 (Required)
Work Location: In person
Salary : $18