Director of Product Management & Integration Solutions

The Director of Product & Integration Solutions plays a key role in supporting B2E Solutions’ mission of building trust, overseeing three core areas of the UKG Ready product: Cross-Product Features, Admin-Level Functionality, and Integrations. This role ensures the platform is optimized, reliable, and delivers high-quality, client-focused experiences from beginning to end.

• Cross-Product Features: Manage system-wide functionality, including user experience, security, and reporting.
• Admin-Level Functionality: Oversee cross-client configurations, client onboarding tools, and multi-tenant settings.
• Integrations: Lead design, implementation, and maintenance of integrations between UKG Ready and client and 3^rd-party systems via APIs, SFTP, and file-based methods.

As a technical subject-matter expert, this role provides strategic guidance, hands-on support, and cross-functional partnership to drive client success, streamline internal processes, and enable continuous product improvement. By ensuring reliable product services and integration solutions, this role strengthens client relationships and enables B2E to deliver on its promise of trust and service excellence.

Role and Responsibilities:

Product Management

• Absorb, master, and disseminate product information; create, document, and train on UKG product processes to ensure consistent knowledge and effective use across B2E and client teams.
• Collaborate with B2E teams to optimize workflows, guide configuration and governance, and ensure enhancements meet client and business needs.
• Work closely with UKG teams to influence product development, share business requirements, and advocate for solutions that improve client and internal experiences.

Integrations

• Lead design, implementation, and maintenance of integrations between UKG Ready and client and 3^rd-party systems via APIs, SFTP, and file-based methods.
• Monitor and troubleshoot integration errors, ensuring secure, accurate, and reliable data exchange.
• Promote best practices that reflect B2E values of Integrity and Continuous Improvement.

Quality Assurance & Continuous Improvement

• Document requirements, mappings, and testing results; perform validation and quality checks during updates or deployments.
• Recommend and implement improvements to increase reliability, automation, and efficiency of integrations and product services.
• Identify opportunities to streamline client implementations and enhance end-to-end service delivery.

Values Alignment

• Demonstrate Connection, Integrity, Gratitude, and Continuous Improvement in all client interactions, decision-making, and team collaboration.
• Act as a steward of B2E’s mission to build trust from beginning to end across every product touchpoint.

Qualifications and Education Requirements:

• UKG Ready experience required, including HR, Payroll, TLM, and administrative modules.
• 5 years of integration experience, including SFTP, APIs, and file-based data exchanges.
• Bachelor’s degree in information systems, HR, Business, Computer Science, or related field.
• Strong understanding of HR, payroll, and workforce management data and processes.
• Excellent troubleshooting, communication, and organization skills.
• Proficiency with Microsoft Office 365 Suite.
• Experience with integration and project Management tools.