Receptionist/Administrative Assistant

NOW HIRING: Administrative Assistant
Location: B-Imports Body & Paint
Schedule: Monday–Friday, 8:00 AM – 5:00 PM
Pay: Based on experience (starting at $17/hr.)

Job Description:
B-Imports Body & Paint is seeking a highly dependable and motivated Administrative Assistant to join our team. This role plays a critical part in the day-to-day operations of our business and requires someone who is organized, professional, and takes their responsibilities seriously.

We are not looking for someone who needs constant direction or supervision. We are looking for a self-starter who takes initiative, follows through, shows up ready to work, stays focused, and takes pride in doing things the right way.

Responsibilities:

• Handle incoming calls on multi-line phone systems with professionalism, providing exceptional customer support and information. Transferring calls or taking messages as needed
• Greet visitors warmly, manage check-in procedures, and direct them appropriately
• Manage appointment scheduling and calendar coordination for staff
• Communicate effectively with customers and insurance companies regarding claims and repairs
• Accurately collect and handle payments, including cash, checks, and credit/debit cards
• Process transactions and maintain proper documentation and receipts
• Balance and verify payments to ensure accuracy and accountability
• Follow up consistently on outstanding items, approvals, and payments
• Maintain accurate records, files, and documentation (digital and physical)
• Manage and respond to emails promptly and accurately
• Enter and update data with attention to detail
• Prepare documents and reports as needed
• Maintain organized filing systems, data entry records, and ensure accurate document proofreading
• Support management and team members with administrative tasks as needed

Qualifications:

• Exceptional customer service skills with a friendly demeanor and professional phone etiquette
• Proven experience in office administration or clerical roles, preferably at a collision repair center or in the automotive industry
• Ability to stay organized and handle multiple tasks without constant supervision
• Professional attitude and appearance
• Comfortable making outbound calls to customers and insurance companies
• Strong computer literacy with proficiency in Microsoft Office (Word, Excel, Outlook), Google Workspace, and data entry skills (or the willingness to learn)
• Excellent organizational skills with the ability to prioritize tasks effectively and manage time efficiently
• Billing or accounts receivable experience is a plus

What We’re Looking For:

• Someone reliable, accountable, and detail-oriented
• A self-starter who takes initiative and follows through without being reminded
• Willingness and ability to self-learn using available resources (e.g., Google, tutorials, tools like ChatGPT, etc.)
• Strong work ethic—someone who stays productive during work hours
• A team player who contributes to a positive, focused work environment
• Someone looking for long-term growth

Important:
This position requires consistency, focus, and personal responsibility. If you are someone who needs constant supervision, struggles with time management, or is frequently distracted during work hours, this may not be the right fit.

Why Join Us?

• Stable, team-oriented work environment
• Opportunity for growth and advancement within the company
• Performance-based raises for employees who demonstrate reliability, initiative, and strong work ethic
• We value and take care of team members who work hard and contribute to the success of the company
• Hands-on experience

Pay: From $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Health insurance

Application Question(s):

• This position requires frequent communication with customers and insurance companies. How comfortable are you making outbound calls, and what is your approach?
• What office software or systems are you familiar with? (Examples: email platforms, QuickBooks, Excel, scheduling tools, etc.)
• This role involves handling customer payments (cash, checks, and cards) with accuracy and accountability. Describe your experience handling money and how you ensure there are no errors.
• When you don’t know how to do something at work, what steps do you take to figure it out before asking for help?
• Describe a time you had to handle multiple tasks at once. How did you stay organized and ensure everything was completed?

Work Location: In person