What are the responsibilities and job description for the Client Support Associate position at AZRA Execs, Inc.?
Expanding Executives, a sales and development firm in Campbell, is seeking a Client Support Associate to help strengthen client relationships while promoting affordable wireless solutions. As a Client Support Associate, you'll connect with clients in person, answer questions, provide ongoing support, and introduce wireless services that make staying connected simple and cost-effective. You'll also help represent our client's advertising campaigns while creating positive experiences that support long-term sales success.
As a Client Support Associate, your training covers our products, client support best practices, sales strategies, and advertising initiatives. You'll then lead by example, demonstrating how thoughtful client interactions and professional sales conversations build trust and lasting relationships. Every Client Support Associate plays an important role in supporting our advertising efforts while helping clients understand how affordable wireless plans support job hunting, family communication, and everyday life.
Core Functions of the Client Support Associate
- Support client relationships by helping clients discover affordable wireless solutions that fit their communication needs through consultative sales conversations.
- Assist clients by providing personalized sales recommendations based on their lifestyle, budget, and device preferences.
- Represent ongoing advertising campaigns while educating clients about wireless plans, devices, and available promotions.
- Guide clients through enrollments, wireless activations, and account setup while maintaining a seamless client experience.
- Reinforce product knowledge and advertising messaging to ensure clients receive accurate information and exceptional service.
- Maintain efficient daily operations by resolving routine client questions and supporting overall sales performance.
- Work alongside fellow Client Support Associates to strengthen client relationships, support advertising initiatives, and contribute to team sales goals.
Preferred Skills for the Client Support Associate
- Strong communication and relationship-building skills with a client-first mindset.
- Interest in developing sales, customer service, and advertising experience.
- Professional demeanor with a passion for delivering exceptional client support.
- Results-driven mindset focused on achieving sales goals while creating positive client experiences.
- Team-oriented attitude and eagerness to grow as a Client Support Associate within a collaborative environment.
Pay: $1,000.00 - $1,400.00 per week
Benefits:
- 401(k)
- Employee discount
- Professional development assistance
Work Location: In person
Salary : $1,000 - $1,400