What are the responsibilities and job description for the Sales Administrator position at Axiomtek?
JOB BRIEF
The Sales Administrator plays a critical role in supporting Axiomtek’s outside sales team by providing operational, administrative, and customer support within the assigned region. As a key sales enabler, this position ensures the smooth execution of the sales cycle from quote generation through order fulfillment. The ideal candidate is highly organized, detail-oriented, and able to manage multiple priorities while maintaining a high level of professionalism and customer service.
ROLE OBJECTIVE
The objective of the Sales Administrator is to provide proactive, accurate, and timely support to the regional Sales Team while serving as a central point of coordination between customers and internal departments. This role requires developing strong knowledge of Axiomtek’s products, markets, and internal processes to ensure efficient order processing, reporting accuracy, and exceptional customer support. Training will be provided to build product and system expertise.
KEY RESPONSIBILITIES include the following. Other duties may be assigned.
- Provide comprehensive sales support, including quote generation, sales order entry, and customer assistance with minimal supervision.
- Maintain and update accurate customer records, pricing, and sales data within internal systems.
- Ensure order accuracy, scheduling coordination, invoice accuracy, and on-time delivery.
- Expedite orders by liaising with internal departments to resolve issues and meet customer expectations.
- Prepare periodic sales reports, including forecasting, inventory, and pricing analysis.
- Support sales and operations meetings by compiling and analyzing relevant sales data.
- Serve as a communication link between customers and internal teams, providing timely feedback and updates.
- Develop strong knowledge of company products and service offerings.
- Assist with additional sales and marketing administrative tasks as assigned.
- Adhere to the company’s Quality Management System requirements.
QUALIFICATIONS, SKILLS AND PREFERRED ATTRIBUTES:
- Associate’s Degree or equivalent combination of education and experience preferred.
- 1–3 years of related sales support or customer service experience, preferably in a technical or industrial environment.
- Strong organizational skills with the ability to manage multiple tasks and deadlines.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Outlook, Word, Excel, and PowerPoint.
- Experience with Salesforce, SAP, or similar ERP/CRM systems preferred.
- Self-motivated, detail-oriented, and able to work effectively in a team environment.
BENEFITS:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- 401(k) & Employer Matching
- Company Paid Group Life Insurance
- Paid Time Off
- Paid Federal Holidays