Premium Analyst, US Credit Control

In the premium analyst role, you will be responsible for delivering first-class customer service to our clients. You will interact frequently with internal and external customers and/or business partners as it correlates to account reconciliation, aging reports, payment history/application, and collection analysis. The role requires analyzing complex data to reconcile and resolve discrepancies.

What you’ll be doing

What will your essential responsibilities include?

• Engage with Underwriting, Operations, and brokers to resolve premium booking and payment discrepancies in support of the timely collection of premium receivables.
• Manage, monitor, and pursue collections of unpaid receivables to ensure adherence to collection guidelines, credit terms and designated installment plans.
• Perform premium collection activities for selected group of OBU's.
• Review old receivable balances for accuracy and collectability. Initiate premium corrections, cash applications, commission disbursements, return premium disbursements and write-offs as warranted.
• Investigate and resolve disputed items and reconcile balances as required.
• Function as a liaison between brokers, underwriting and other AXA departments to resolve billing issues.
• Build and maintain effective relationships with internal and external clients.
• Update collections policies and procedures to ensure Sarbanes-Oxley (SOX) Compliance.
• Serve as a subject matter expert and mentor/trainer to team members. Underwriting partners, and our offshore Poland and India teams.
• Provide monthly status report to Management, Finance and Underwriting. Perform at a level that helps the department achieve global KPI standards.
• Facilitate conference calls or meetings with internal and external parties to ensure timely resolve.
• Analyze client data utilizing various reports and resources.
• Manage ad-hoc reporting requests and special projects.
  
  

What you’ll bring

We’re looking for someone who has these abilities and skills:

• Successful completion of college level curriculum or 2-3 years’ business experience
• Previous work experience in a financial, banking or insurance environment is preferred.
• Some accounts receivable and/or collections experience a plus.
• Internal candidates should have WINS and/or Genius systems experience.
• Microsoft Office with robust Excel knowledge (pivot table, VLOOKUP, etc.) Access knowledge is a plus.
• Effective oral communication, written communication, and negotiation skills.
• Excellent customer skills and people skills.
• Proven ability to prioritize work and manage time effectively. Robust attention to detail and follow through to completion.
• Ability to work well within a team and meet aggressive deadlines.
• Perform other collections and/or accounts receivable duties as required.
  
  

Who we are

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it.

How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty.

With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.

Learn more at axaxl.com

What we offer

Inclusion

AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It’s about helping one another — and our business — to move forward and succeed.

• Five Business Resource Groups focused on gender, LGBTQ , ethnicity and origins, disability and inclusion with 20 Chapters around the globe.
• Robust support for Flexible Working Arrangements
• Enhanced family-friendly leave benefits
• Named to the Diversity Best Practices Index
• Signatory to the UK Women in Finance Charter
  
  

Learn more at Inclusion & Diversity at AXA XL | AXA XL. AXA XL is an Equal Opportunity Employer.

Total Rewards

AXA XL’s Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do.

We’re committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence.

Sustainability

At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called “Roots of resilience”, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.

Our Pillars

• Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We’re committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.
• Addressing climate change: The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.
• Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We’re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.
• AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL’s “Hearts in Action” programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving.
  
  

For more information, please see Sustainability at AXA XL.

The U.S. base salary range for this position is USD 53,100 - 84,000.

Actual pay will be determined based upon the individual’s skills, experience and location. We strive for market alignment and internal equity with our colleagues’ pay.

At AXA XL, we know how important physical, mental, and financial health are to our employees, which is why we are proud to offer benefits such as a competitive retirement savings plan, health and wellness programs, and many other benefits. We also believe in fostering our colleagues' development and offer a wide range of learning opportunities for colleagues to hone their professional skills and to position themselves for the next step of their careers. For more details about AXA XL’s benefits offerings, please visit US Benefits at a Glance 2025.