What are the responsibilities and job description for the Business Analyst position at AVID Technical Resources?
12 month contract plus possible extensions
We are seeking an experienced Senior IT Business Analyst to play a key role in bridging business needs and technology solutions within a dynamic, enterprise environment. This position is both strategic and hands-on, focused on analyzing, designing, and delivering scalable and integrated solutions that support organizational objectives.
The ideal candidate brings a strong background in business process analysis, systems integration, and IT infrastructure, along with the ability to navigate complex challenges and drive meaningful outcomes through technology.
Key Responsibilities
- Collaborate with business and technical stakeholders to gather, analyze, and document detailed requirements (business, functional, and technical).
- Evaluate current-state processes, systems, and infrastructure to identify gaps, inefficiencies, and integration opportunities.
- Translate business needs into clear specifications, user stories, and actionable technical requirements.
- Lead and support initiatives involving system integrations, including APIs, middleware, and data exchanges across internal and external platforms.
- Partner with infrastructure and architecture teams to ensure solutions align with enterprise standards, security requirements, and performance expectations.
- Facilitate cross-functional solution design sessions, ensuring alignment across systems, integrations, and infrastructure.
- Develop and maintain documentation such as process flows, data diagrams, and system maps for both current and future states.
- Participate in vendor evaluations, RFP processes, and implementation planning activities.
- Support QA and UAT efforts by defining test scenarios, validating outcomes, and ensuring end-to-end functionality.
- Monitor solution performance post-implementation and contribute to continuous improvement efforts.
- Provide mentorship to junior analysts and contribute to the development of best practices, tools, and frameworks.
Qualifications
Required:
- Bachelor’s degree in Information Systems, Business, Computer Science, or a related field.
- 5 years of experience as an IT Business Analyst, with a focus on enterprise systems and integrations.
- Strong analytical, problem-solving, and critical thinking skills.
- Proven experience in business process modeling and requirements elicitation.
- Solid understanding of system integration concepts, including APIs and middleware technologies.
- Working knowledge of IT infrastructure components such as networks, servers, cloud platforms, and security frameworks.
- Experience developing use cases, functional specifications, and technical documentation.
- Proficiency with tools such as Jira, Confluence, Visio, Lucidchart, and Microsoft Office Suite.
- Excellent communication skills with the ability to engage both technical and non-technical stakeholders.
Preferred:
- Master’s degree or MBA.
- Relevant certifications (e.g., CBAP, PMI-PBA, ITIL, TOGAF).
- Experience with enterprise platforms such as ServiceNow, Workday, Salesforce, or SAP.
- Familiarity with data analysis and reporting tools (e.g., SQL, Power BI, Tableau).
- Exposure to cloud environments (e.g., AWS, Azure) and modern DevOps practices.